I cant activate auto cad on my lap top it is vista , and someone said that autocad no longer supports vista , it is downloaded , but fails to install , can anyone help ???
Hi,
welcome @forums.autodesk.com!
What release of AutoCAD do you speak about? And where have you downloaded this?
- alfred -
32-bit
64-bit?
error messages?
More information is needed.
Download
Install
Activation
are all different steps.
It sounds like you are stuck at the Install step, not the Activation step.
Hi,
>> it says it is installed but some programs failed to install
Which failed? That's important before we can continue (detailed, please not "some programs...")
>> I asked for help from the Uni IT guys and they got back to me and said
>> autocad no longer supports vista
True for AutCAD 2013 and newer, not correct for AutoCAD 2012 (>>>click<<<) as long as you have installed SP2 for your Vista.
- alfred -
Your IT guys need to go back to school.
Have them read this thread and respond with the source of their information (for unsupported OS).
Sounds like they are looking at the specifications for later releases.
In any case, even if not supported by Autodesk, I was running later versions on Vista 32-bit than you are trying to install.
Are you sure your Vista is 32-bit version?
Did you download the 32-bit version of AutoCAD?
Did you turn off UAC during the install?
You keep referring to Activation, but you are not ready to activate until you get it working (I recommend running in Trial mode for at least a couple of weeks before activating).
Hi,
>> Your IT guys need to go back to school.
I will tell them your opinion about me/us.
- alfred -
Hi Alfred,
sorry for the delay, long work hours, yes I will be calling the IT guys tomorrow , I click run for the installation, put in my serial number, click install on this computer , then click on the country i,m in Australia, 3 programs come up, Autodesk 2012 , Auto desk design review, and autodesk inventor Fusion 2012 , I click install, then wait a bit then it comes up installation complete and some products failed to install, with a x against the whole 3 , I only need autocad 2012 so I have only clicked that box and still the same result and I cant get any further than that
Hi JDMather,
yes its vista 32 bit and yes i ran the 32 bit version and not sure what you mean by UAC being turned off , sorry for the delay, long work hours , I click run for the installation, put in my serial number, click install on this computer , then click on the country i,m in Australia, 3 programs come up, Autodesk 2012 , Auto desk design review, and autodesk inventor Fusion 2012 , I click install, then wait a bit then it comes up installation complete and some products failed to install, with a x against the whole 3 , I only need autocad 2012 so I have only clicked that box and still the same result and I cant get any further than that
Thanks Lyn
Hi Alfred ,
the IT guy is still at school, he is the Uni It guy and supposed to help 🙂
yes the IT "help" wasnt much help, and I will be calling them tomorrow , I had to send a email in , wait 2 weeks for a reply because there was a line up and got a email back saying , autocad no longer supports vista, and this request is now closed. a bit frustrating
Hi,
you got a log file in your temp folder, can you upload that file?
- alfred -
@Anonymous wrote:
Hi JDMather,
.... not sure what you mean by UAC being turned off ,.
Thanks Lyn
Better search Google then - How to turn off UAC in Window Vista.
Hi Alfred,
My computer wont do it so I bought another one
Thankyou for your help
Lyn
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