2025 Error

[mkurent]

Downloaded  & installed AutoCAD 2025 earlier this week.  Every time I shut the application down, I get a pop-up to submit an error to AutoDesk.  No specific error details, just the screen to submit the error.  Clicking on details doesn't show anything but the report ID.  I've submitted multiple error reports, but haven't heard anything back.  Anyone else seeing this?  Windows 11 Pro 23H2 on a AMD Ryzen Threadripper Pro with 32GB RAM 

[rkmcswain]

We are just end users like you. I'd ask Autodesk directly. See below:

• Here are the various Autodesk support offerings. You may need to be logged into your Autodesk Account in order to see an accurate list of the options available to you.

• If your support options allow you to submit a Support Request, you can do that here.

• You may be able to schedule a time for Autodesk Support to call you.

• Everyone has the ability to leave Autodesk feedback on their support, or any other subject.

[Valentin_CAD]

@mkurent ,

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@mkurent wrote:

Downloaded  & installed AutoCAD 2025 earlier this week.  Every time I shut the application down, I get a pop-up to submit an error to AutoDesk. ...

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Consider the suggestions from these links:

• "A software problem has caused AutoCAD to close unexpectedly" ... AutoCAD

• Crash when ... closing files ... AutoCAD

• System requirements for AutoCAD 2025

[mkurent · Accepted solution]

I had submitted numerous reports to Autodesk and didn't hear anything, so I thought I'd try here.  Had the time to dig into this, and found it was related to an "old" .VLX add-in I had been using for a long time that was incompatible with 2025.  Removed it from my startup suite, and no more error when shutting down the app.