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2025 Error

mkurent
Participant

2025 Error

mkurent
Participant
Participant

Downloaded  & installed AutoCAD 2025 earlier this week.  Every time I shut the application down, I get a pop-up to submit an error to AutoDesk.  No specific error details, just the screen to submit the error.  Clicking on details doesn't show anything but the report ID.  I've submitted multiple error reports, but haven't heard anything back.  Anyone else seeing this?  Windows 11 Pro 23H2 on a AMD Ryzen Threadripper Pro with 32GB RAM 

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Respuestas (3)

rkmcswain
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Mentor
We are just end users like you. I'd ask Autodesk directly. See below:

    • Here are the various Autodesk support offerings. You may need to be logged into your Autodesk Account in order to see an accurate list of the options available to you.




 

R.K. McSwain     | CADpanacea | on twitter

Valentin-WSP
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@mkurent ,

 


@mkurent wrote:

Downloaded  & installed AutoCAD 2025 earlier this week.  Every time I shut the application down, I get a pop-up to submit an error to AutoDesk. ...


 

Consider the suggestions from these links:

 

 

 



Please select the "Accept as Solution" button if my post solves your issue or answers your question.


Emilio Valentin
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mkurent
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Participant
Solución aceptada

I had submitted numerous reports to Autodesk and didn't hear anything, so I thought I'd try here.  Had the time to dig into this, and found it was related to an "old" .VLX add-in I had been using for a long time that was incompatible with 2025.  Removed it from my startup suite, and no more error when shutting down the app.