programm chrashes when editing dimension style

[Anonymous]

Hi,

I´m having some problems with my Educational version of AutoCAD 2013, whenever I want
to change the dimension style in dimension style manager the program
shuts down. I´ve read on other forums that it might be a compatlility
problem with mac, my version is 10.10.5 OS X Yosemite. I´ve tried
to download service pack 1,2 & 3 and none of them want to download on
my computer and I don't know what else to try.

Do you know what I can do regarding this situation?
Thanks

[maxim_k]

Welcome to Autodesk Forums!

Hi,

Does this happens in all of your drawings?
If yes, and you are sure you have OS X Yosemite, than try to reset AutoCAD from Application tab of the AutoCAD preferences.

Maxim

[Anonymous]

Hi thanks for the reply. I tried to reset the applicaiton options in preferences nothing changed and the program still crashes. There's also an update due on my autoCad but I can't finish the download an error comes up that my computer has to be 10.6.4 or later as my computer is. I attached a picture, that problem came also when I tried to download the service packs.

[maxim_k · Accepted solution]

Can you try this:
-remove AutoCAD with Remove AutoCAD application
- download full installer which includes all Service Packs from here:

https://knowledge.autodesk.com/support/autocad-for-mac/downloads/caas/downloads/content/autocad-2013...

And install AutoCAD again.

Maxim

[Emmsleys]

Hi @Anonymous, 

Were you able to try the suggestions made by Maxim? Did they help resolve the problem?

Post back should you have any other questions.  

[Anonymous]

Hi thank you. I've been trying to uninstall it that way and it doesnt seem to be able to do that from there, is there another way to uninstall the program? I attached at the place of the uninstallment process it stoppes.

[Emmsleys · Accepted solution]

Hi @Anonymous, 

I would try manually uninstalling AutoCAD 2013. It was a known issue with Yosemite and El Capitan. 

I have provided the article to help guide you along if need be: Clean Uninstall of AutoCAD for Mac. 

There is also another forum thread that Maxim posted a solution mentioning this specific topic here. 

[Emmsleys]

HI @Anonymous, 

Following up on this thread, I haven't heard back if you were able to try the suggested steps.

Please post back in the thread if you are still having an issue with AutoCAD the community and myself will be more than happy to help.

[Anonymous]

Hi Thank you for the help. It worked out to reinstall the program. 

Cheers.

[Emmsleys]

Hi @Anonymous, 

Thank you for posting back in the thread with an update. 

Have a good week.