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Plot preview not working on AutoCAD for Mac 2019

13 REPLIES 13
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Message 1 of 14
Anonymous
2073 Views, 13 Replies

Plot preview not working on AutoCAD for Mac 2019

Hi, I have been using AutoCAD 2019 for Mac for 2 weeks. At the beginning the new small plot preview in the plot dialogue was working ok but for the last few days stopped working all over and shows a black rectangle. Restarting the app didn't work and happens every time. Is there a system variable maybe that accidentally I could have turned off?

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13 REPLIES 13
Message 2 of 14
maxim_k
in reply to: Anonymous

Welcome to Autodesk Forums!

Hi @Anonymous,

Have you updated to 10.14.4 recently?
Do you have Time Machine backup of your system? or some other kind of system backup?

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Maxim Kanaev
Architect
MARSS

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Message 3 of 14
Anonymous
in reply to: maxim_k

Hi, yes I have updated to 10.14.4
I don’t remember if it stopped displaying the preview before or after the update, that could be the reason?
Sadly I don’t have a time machine backup on this computer to check.
Message 4 of 14
maxim_k
in reply to: Anonymous

>>>>I don’t remember if it stopped displaying the preview before or after the update, that could be the reason?
I'm afraid that 10.14.4 update is the reason, I'm still on 10.14.3 and don't have issues with AutoCAD.

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
Message 5 of 14
Anonymous
in reply to: maxim_k

The problem is solved by AutoCAD_Mac_2019.0.1_Hotfix_Combo.dmg.

Bye.

Message 6 of 14
Anonymous
in reply to: Anonymous

What does that resolution mean? can u explain to me?

I've the same problem and cannot find the solution


@Anonymous wrote:

The problem is solved by AutoCAD_Mac_2019.0.1_Hotfix_Combo.dmg.

Bye.


 

Message 7 of 14
maxim_k
in reply to: Anonymous

Welcome to Autodesk Forums!

Hi Nicolã,

This means that you need to install this hot fix:
https://knowledge.autodesk.com/support/autocad-for-mac/downloads/caas/downloads/content/autocad-for-...

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Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.


Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
Message 8 of 14
Anonymous
in reply to: maxim_k

THANK U!!

Message 9 of 14
j.m.martinez
in reply to: maxim_k

the h

Message 10 of 14
j.m.martinez
in reply to: j.m.martinez

sorry i meant to say the hot fix can't find autocad 2019 how do i fix that.

Message 11 of 14
j.m.martinez
in reply to: maxim_k

hot fix can't find autocad 2019 .... how do i fix that?

 

 

Message 12 of 14
pendean
in reply to: j.m.martinez

What is the exact error message? Post a screenshot of the pop-up please.

Message 13 of 14
j.m.martinez
in reply to: pendean

Screen Shot 2019-06-21 at 12.47.13 PM.png

 

 

Message 14 of 14
pendean
in reply to: j.m.martinez

Is AutoCAD for MAC 2019 working at all on your MacOS computer? Can you start it up and show us with a screenshot?

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