file freezes frequently

[mgnrr007]

Hello,

My Autocad LT MAC file is freezing frequently. (every 10 minutes?)

My Macbook Pro is updated running Sequoia 15.1.1 with 16 gb memory.

I have a recent version of the Mac LT 2025  so no updates needed there.

I have run purges, audits and overkill commands.

I have detached un-used xrefs. (currently do not have any)

I have stopped using other memory intense software like Google Chrome and PhotoShop at the same time as using Autocad.

Thinking that I had a corrupted file, I began to pull  the model space information, and then the paperspace information into a new file. I have had to reset the viewports and the color settings of the viewports. However, in this new file, I have started to experience freezes again. 

This is obviously unsustainable. Should I consider leaving the Mac platform? Get a new Mac with more memory?

In speaking with some Autodesk support recently they were suggesting that I need to begin projects from the template space, instead of continuing a new project from an old dwg file. That might be okay for the next project, but I am trying to salvage these drawings I have now.

Advice or thoughts anyone?

thanks,

Megan

[pendean]

How many of these steps (long list) have to implemented so far? Start at the very top and work all the way down:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/AutoCAD-for-Mac-ru...

More here https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/AutoCAD-and-AutoCA...

Note: repairing a corrupt DWG file is quite involved, and long list of items to do starts at the highlighted title here:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Optimizing-the-Aut...

And more here:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/AutoCAD-File-Corru....

Where you store your files, how you are connected to them, can also affects performance. What's that information?

[mgnrr007]

Thanks Pendean,

I will work my way through your list.
The files are stored on the cloud. Not sure how to be more specific.

- Megan

[pendean]

---

@mgnrr007 wrote:
...The files are stored on the cloud...

---

Which cloud?

Which service?

If you don't know, please find out.

So... the problem goes away completely if the file is on your computer and not there?

[mgnrr007]

After working on several of the suggestions above (thank you), and several conversations with Apple and AutoDesk and here, I think this issue was resolved by ultimately turning off HATCHES in my file.

Hatches used to be quite buggy years ago and it looks like they still are. 

It was confusing because my file was only about 2MG and seemed like it should have been okay. 

Anyways, thank you for your replies.

[quinn.zhang]

Hi,  @mgnrr007,

Could you please share part of your project or the drawing that has Hatches?

That will help solve the problem. Thanks a lot.