If you assign Catalog and Manufacturer to symbol and they do not exist in your Catalog Database (default_cat.mdb)
The reports will not be able to pull descriptions, same thing for the User 1, User 2, User 3 values.
Now why they don't exist/get added to the catalog is a different issue.
Do you have this in default_cat.mdb in a shared location that other users can access too?
Not all the network providers are able to effectively manage the shared mdb files, Especially OneDrive.
If two users are adding entries to the database at the same time, OneDrive will most likely overwrite the database file from the user that logs out last, i.e. only one user's changes (addition/modifications to database) will be saved.
SQL database instead works out much better for shared environments.
How to migrate the AutoCAD Electrical MDB catalog to a SQL Server?
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-move-or-mig...
If you are not working with shared environment, then it could be a different problem and we can review on how add data to the catalog, and if there is anything special with the ones that don't register to the database.
Arshdeep Singh
Electrical Designer & Programmer
C.Tech | CMSE® | Autodesk Expert Elite
LinkedIn
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