It's a license file question

[Romain_Viennois]

Hi Romain,

You need to generate the license from https://manage.autodesk.com.

There is a guide for generating you license available at the following URL: https://knowledge.autodesk.com/customer-service/network-license-administration/get-ready-network-lic...

You need the Single Server model, and you need to set the server name to localhost.

Thanks

Ashley

Arnold Render Support

[Romain_Viennois]

Thank u for your answer

But it's weird, I have nothing inside "Products & services".

I can't select Arnold product.

[Stephen.Blair]

Log on to your Autodesk account and contact Autodesk support. Nobody posting on this forum has access to your account or your entitlements.