docs.arnoldrenderer.com

docs.arnoldrenderer.com

RGhost77
Advisor Advisor
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Message 1 of 10

docs.arnoldrenderer.com

RGhost77
Advisor
Advisor

docs.arnoldrenderer.com is gone for maintenance about couple of days ago. When it get back to work?


Royal Ghost | veda3d.com
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Message 2 of 10

Stephen.Blair
Community Manager
Community Manager

We don't have an ETA, sorry.



// Stephen Blair
// Arnold Renderer Support
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Message 3 of 10

zjqj
Explorer
Explorer

Hope I'm not hijacking here (I'll create a new post if so, although it seems relevant to this thread).

I'm at a critical point today at work - I need to scour the MtoA changelog to assess and hopefully eliminate what could be causing some visual/colour issues with existing shaders/assets when moving up from Arnold 5 to Arnold 6

I went to https://www.arnoldrenderer.com/arnold/download/ where the release notes are but the link no longer works.

Does anyone have an offline version of the release notes that I could look through asap while the site is reconfigured?

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Message 4 of 10

franjazupe
Explorer
Explorer

hello!, we also need to check the changelog and some ACES documentation, any news on when we will have these running again? thank you!.

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Message 5 of 10

Stephen.Blair
Community Manager
Community Manager

We're still working on it.



// Stephen Blair
// Arnold Renderer Support
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Message 6 of 10

Rudy_Beerens
Not applicable

@Stephen Blair can you guys maybe publish PDF's for the documentation since there is no ETA?

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Message 7 of 10

Stephen.Blair
Community Manager
Community Manager
I don't think that's possible. The documentation is a wiki that lives on the server that is down.


// Stephen Blair
// Arnold Renderer Support
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Message 8 of 10

Chris_Tranchina
Not applicable
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Message 9 of 10

Anonymous
Not applicable

It's hard to believe that a company of this size could possibly fail to fix links to their documentation for over a week now. I saw responses in a few different threads stressing that there is "no ETA" on when the documentation will be back up. I mean, a "leading provider of rendering software" that can't fix a broken link on their own website? Really? You guys can do better than this!

This situation is incredibly frustrating for those of us who are trying to teach classes that use Arnold . Please fix this asap!

"It's down because we're working on repairs. Sorry, no ETA..." https://forums.autodesk.com/t5/3ds-max-shading-lighting-and/arnold-user-documentation-needed/td-p/10...

"Yes, it is down for maintenance, and there's no ETA right now, sorry" https://forums.autodesk.com/t5/maya-shading-lighting-and/arnold-documentation-is-down/td-p/10596714

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Message 10 of 10

Stephen.Blair
Community Manager
Community Manager
It's not just a broken link. It is a problem with the entire wiki (the documentation is a Confluence wiki) and the server that wiki lives on.

If I could give a meaningful ETA I would. But I don't have one.



// Stephen Blair
// Arnold Renderer Support
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