IPR Window Causing Spinning Ball on Mac?

[Jacqueline_Dessel]

Just installed Cinema 4D r19 and installed the latest version of Arnold, both tonight. Upon opening Cinema everything is fine- until I call up the IPR window. I immediately get the spinning ball (I'm on a Mac) and can't do anything. It just hangs up indefinitely. I've restarted C4D numerous times, rebooted, trashed the prefs, all to no avail. Any suggestions would be greatly appreciated.

[peter.horvath6V6K3]

Does it happen in an empty scene as well? Do other parts of the plugin work (e.g. Light Manager window)? What's your R19 version exactly?

[Jacqueline_Dessel]

Hi Peter, thank you for your reply. It happens in both an empty scene as well as a working scene. Everything else seems to be working fine, including the Light Manager window. I'm using C4D r19.024

[Jacqueline_Dessel]

Also- I'm using Arnold 5.0.2.4 which uses IPR Window v2.2.3

[peter.horvath6V6K3]

One more question, do you have the same issue with C4DtoA 2.2.2?

[Jacqueline_Dessel]

I haven't used 2.2.2, this version is the first version I've downloaded.

[peter.horvath6V6K3]

But could you try to install 2.2.2? There was a change in 2.2.3 related to the IPR window, I wonder if that's causing the trouble.

[Jacqueline_Dessel]

I'm in contact with Arnold support and have just asked them to provide a link to a previous version's installation file. Thank you again for your help.