Autodesk products crashing or file dialogs closing immediately? Here’s what you need to know.

[CGBenner]

Hello Autodesk Community,

We’ve seen reports of Autodesk products crashing, becoming unresponsive, or having file dialog boxes open and immediately close following a recent Windows 11 update.

Depending on the product, you may experience one or more of the following:

• The Autodesk product closes unexpectedly, and an error report may be generated.
• A dialog box opens and immediately closes before you can make a selection, while the product continues to run.
• The product stops responding and needs to be closed using Task Manager.
• Actions involving standard Windows file dialogs may not complete as expected.
• A FATAL ERROR: Unhandled Access Violation occurs, sometimes referencing comdlg32.dll.

Autodesk Support has published guidance covering the symptoms and recommended troubleshooting steps:

• Autodesk Products: Crash or dialog boxes close immediately after a Windows update

If you’re experiencing this behavior, please review the article for the latest information and troubleshooting guidance.

We hope this helps get you back up and running!