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Unable to open Alias Studio 2018 on High Sierra

81 REPLIES 81
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Message 1 of 82
viorela.satmarean
9039 Views, 81 Replies

Unable to open Alias Studio 2018 on High Sierra

Hi,

 

I cannot open Alias Studio on my late 2013 iMac with High Sierra. When I open the app, the system freeze, then it log off by itself and it send me back to my log in screen.

 

Unfortunately I can't make a screenshot because the system is not responsive. The best I could was to make a photo with my phone.

 

I have something like this before the system log off. 

 

Alias.JPG

 

81 REPLIES 81
Message 41 of 82
DavidGirard5926
in reply to: bob55

 open a terminal window and copy and paste this line into it...

  

cp ~/Desktop/AliasPrefs.scm /Applications/Autodesk/AliasDesign2018/AliasDesign.app/Contents/Resources/Comlib

 

As you are using Alias Design I've changed the path.

 

I think you mean this:

 

cp ~/Desktop/AliasPrefs.scm /Applications/Autodesk/AliasDesign2018/AliasDesign.app/Contents/Resources/Comlib/

 

with the slash at the end, since your command would fail since it's trying to write a file over a folder. Either way, the fix doesn't work for me when I make sure that AliasPrefs.scm doesn't have startup movies enabled and I've made an empty file for the other file you mentioned

Message 42 of 82

Just installed 10.13.2 with OSX native drivers (I'm waiting for nvidia web ones). Same problem as before :(. 

Message 43 of 82
bob55
in reply to: idjeff102

We have just released 2018 Update 4 which has a work around in it for the Mac hang.  Please give it a try and post your results.

 

 

Message 44 of 82
viorela.satmarean
in reply to: bob55

YESSS. IT WORKS!!!! Smiley Very Happy

 

And it's super fast.

 

Thank you all. 

 

Wish you Happy Holidays and all the best!

 

Screen Shot 2017-12-19 at 22.26.03.png

Message 45 of 82
Anonymous
in reply to: bob55

Yesssss! It works!

 

Note: It didn't work until I switch back to the Mac OSX default driver from NVIDIA's web driver.

Message 46 of 82
idjeff102
in reply to: Anonymous

I'm running the student version of 2018.  Do you need to download the entire program, or is there an update only download?

 

Thanks!

Message 47 of 82
Anonymous
in reply to: viorela.satmarean

Works for me!
Message 48 of 82
idjeff102
in reply to: idjeff102

Nevermind lol...i found the update file in my account.

 

And yes!!! The update worked for me too!

Message 49 of 82
bob55
in reply to: idjeff102

Alias 2018 Update 4 is an update based on Alias 2018 Update 3

Message 50 of 82
bob55
in reply to: idjeff102

Merry Christmas 🙂

 

Message 51 of 82

Alias2018.4 was released on Dec 20th and it has fix for the issue below.  

 

  • Alias 2018 does not work on High Sierra Mac OS. (ALS-3110)

Please see Alias2018 update 4 release note

 

 

You can download Alias2018.4 for Mac from Autodesk Account download site 

 

Alias2018-4.jpg

Message 52 of 82
viorela.satmarean
in reply to: Anonymous

For me it works with both drivers. I have 10.13.2 with 378.10.10.10.25.102 and it works flawless.

Message 53 of 82
Anonymous
in reply to: bob55

This workaround was successful on my MacBook Pro (15-inch, 2017) Radeon Pro 560 4 GB.

Thanks!!!

Message 54 of 82
Anonymous
in reply to: viorela.satmarean

Hi.

 

Update 4 also resolves this issue for me.

 

Thanks,

Shannon

Message 55 of 82
Anonymous
in reply to: viorela.satmarean

Are you also running a late 2013 macbook pro?

Message 56 of 82
simcarls
in reply to: Anonymous

Updated to 2018.5 now with my MacBook Pro (15-inch 2017) Radeon Pro 560 with High Sierra 10.13.3.

Still crashes for me after choosing any of Default, Modeling, Paint. It shows this error:

 

Screen Shot 2018-02-28 at 19.57.48.pngWhat could be wrong?

(At the choosing page it still says "evaluating license" in the left lower corner

Message 57 of 82
カワダチアキ
in reply to: Anonymous

Thank you for the information.

You have installed 2018.5 and still have this issue, right?

Message 58 of 82

Yes I installed 2018.5 and it still doesn't work

Message 59 of 82
simcarls
in reply to: simcarls

I also tried switching user account as this page says: https://knowledge.autodesk.com/support/alias-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

 

Does not work either 😞

Message 60 of 82
Anonymous
in reply to: viorela.satmarean

yo instale la ultima actualización y continuo teniendo el mismo problema 

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