Unable to open Alias Studio 2018 on High Sierra

viorela.satmarean
Contributor
Contributor

Unable to open Alias Studio 2018 on High Sierra

viorela.satmarean
Contributor
Contributor

Hi,

 

I cannot open Alias Studio on my late 2013 iMac with High Sierra. When I open the app, the system freeze, then it log off by itself and it send me back to my log in screen.

 

Unfortunately I can't make a screenshot because the system is not responsive. The best I could was to make a photo with my phone.

 

I have something like this before the system log off. 

 

Alias.JPG

 

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DavidGirard5926
Contributor
Contributor

 open a terminal window and copy and paste this line into it...

  

cp ~/Desktop/AliasPrefs.scm /Applications/Autodesk/AliasDesign2018/AliasDesign.app/Contents/Resources/Comlib

 

As you are using Alias Design I've changed the path.

 

I think you mean this:

 

cp ~/Desktop/AliasPrefs.scm /Applications/Autodesk/AliasDesign2018/AliasDesign.app/Contents/Resources/Comlib/

 

with the slash at the end, since your command would fail since it's trying to write a file over a folder. Either way, the fix doesn't work for me when I make sure that AliasPrefs.scm doesn't have startup movies enabled and I've made an empty file for the other file you mentioned

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viorela.satmarean
Contributor
Contributor

Just installed 10.13.2 with OSX native drivers (I'm waiting for nvidia web ones). Same problem as before :(. 

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bob55
Autodesk
Autodesk

We have just released 2018 Update 4 which has a work around in it for the Mac hang.  Please give it a try and post your results.

 

 

viorela.satmarean
Contributor
Contributor

YESSS. IT WORKS!!!! Smiley Very Happy

 

And it's super fast.

 

Thank you all. 

 

Wish you Happy Holidays and all the best!

 

Screen Shot 2017-12-19 at 22.26.03.png

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Anonymous
Not applicable

Yesssss! It works!

 

Note: It didn't work until I switch back to the Mac OSX default driver from NVIDIA's web driver.

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idjeff102
Observer
Observer

I'm running the student version of 2018.  Do you need to download the entire program, or is there an update only download?

 

Thanks!

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Anonymous
Not applicable
Works for me!
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idjeff102
Observer
Observer

Nevermind lol...i found the update file in my account.

 

And yes!!! The update worked for me too!

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bob55
Autodesk
Autodesk

Alias 2018 Update 4 is an update based on Alias 2018 Update 3

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bob55
Autodesk
Autodesk

Merry Christmas 🙂

 

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カワダチアキ
Autodesk Support
Autodesk Support

Alias2018.4 was released on Dec 20th and it has fix for the issue below.  

 

  • Alias 2018 does not work on High Sierra Mac OS. (ALS-3110)

Please see Alias2018 update 4 release note

 

 

You can download Alias2018.4 for Mac from Autodesk Account download site 

 

Alias2018-4.jpg

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viorela.satmarean
Contributor
Contributor

For me it works with both drivers. I have 10.13.2 with 378.10.10.10.25.102 and it works flawless.

Anonymous
Not applicable

This workaround was successful on my MacBook Pro (15-inch, 2017) Radeon Pro 560 4 GB.

Thanks!!!

Anonymous
Not applicable

Hi.

 

Update 4 also resolves this issue for me.

 

Thanks,

Shannon

Anonymous
Not applicable

Are you also running a late 2013 macbook pro?

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simcarls
Participant
Participant

Updated to 2018.5 now with my MacBook Pro (15-inch 2017) Radeon Pro 560 with High Sierra 10.13.3.

Still crashes for me after choosing any of Default, Modeling, Paint. It shows this error:

 

Screen Shot 2018-02-28 at 19.57.48.pngWhat could be wrong?

(At the choosing page it still says "evaluating license" in the left lower corner

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カワダチアキ
Autodesk Support
Autodesk Support

Thank you for the information.

You have installed 2018.5 and still have this issue, right?

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simcarls
Participant
Participant

Yes I installed 2018.5 and it still doesn't work

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simcarls
Participant
Participant

I also tried switching user account as this page says: https://knowledge.autodesk.com/support/alias-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

 

Does not work either 😞

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Anonymous
Not applicable

yo instale la ultima actualización y continuo teniendo el mismo problema