License checkout timed out

[advandes]

A few days ago I downloaded the latest 2020 Advance Steel Software, completed a project without issue in about two days and this morning when I went to start another project, I keep getting this horrible notification that is keeping me from using the software. Please see attached screen capture. I read a number of threads in various forums and would have to hire an IT person to figure out what to do. Does anyone have a simple solution that solves this issue? thanks!

[advandes]

A few days ago I downloaded the latest 2020 Advance Steel Software, completed a project without issue in about two days and this morning when I went to start another project, I keep getting this horrible notification that is keeping me from using the software. Please see attached screen capture. I read a number of threads in various forums and would have to hire an IT person to figure out what to do. Does anyone have a simple solution that solves this issue? thanks!

[Sebastian_Eiche · Accepted solution]

Are you sure you add the product in your account to yourself? 

I would try to reset the licensing by to doing the following:

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Forcing-re-activation-of...

[Sebastian_Eiche · Accepted solution]

Are you sure you add the product in your account to yourself? 

I would try to reset the licensing by to doing the following:

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Forcing-re-activation-of...

[advandes]

I never changed any of my account settings and everything is assigned to me as it always has been. I rebooted the computer and it seams to be working now. Must be another bug... lets hope it doesn't happen again. Thanks

[advandes]

I never changed any of my account settings and everything is assigned to me as it always has been. I rebooted the computer and it seams to be working now. Must be another bug... lets hope it doesn't happen again. Thanks

[lovecraft]

Have you seen this?  I had the same problem and this appears to fix it.

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

LC 

[lovecraft]

Have you seen this?  I had the same problem and this appears to fix it.

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

LC 

[advandes]

I have not seen that. Thanks. I have not had that issue return....yet.

[advandes]

I have not seen that. Thanks. I have not had that issue return....yet.

[SimonBSamuels]

The new licensing policy has left me with completely unusable AutoCAD programs - basically I now have to re-install every single one - had 'Support' on Team Viewer for 30 minutes trying to fix the problems - they then gave up and ran away..........

[SimonBSamuels]

The new licensing policy has left me with completely unusable AutoCAD programs - basically I now have to re-install every single one - had 'Support' on Team Viewer for 30 minutes trying to fix the problems - they then gave up and ran away..........