missing menu bar and user features due to update

[Anonymous]

Hi,

My 2013 3ds max was crashing, I sent the report to autodesk and it suggested downloading an updated version. I did so however once opening 3ds max I no longer have the main menu bar available, when looking into customise user interface I have 2 menus to choose from whilst my colleagues have many. I cannot load their menus up as they are .mnu files and mine is a .mnux.

Along with this, when right clicking in the model space, the usual menu offering hiding, freezing, rotating etc objects has disappeared. 

I have made no changes to any ui settings it was only through my 3ds max not opening and crashing, then autodesk suggesting this updated download this has happened.

thanks

[malcomarmstrong]

Delete your 3dsmax.ini and restart max. It seem that it may have corrupted. Restarting max will create a new default ini file, so you should get your menus back. As a precaution, rename the existing one and then restart max.

[Anonymous]

How do I delete my 3dsmax.ini? I'm unsure what this is.

Thanks

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@malcomarmstrong wrote:

Delete your 3dsmax.ini and restart max. It seem that it may have corrupted. Restarting max will create a new default ini file, so you should get your menus back. As a precaution, rename the existing one and then restart max.

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[malcomarmstrong]

The max ini file is a simple text file that holds info about your max setup. It is this that max referes to when sorting out menus etc, so if you delete it, max makes a new one with defaults for the ui and you should get all your menus back. The ini can get corrupted, as it can with Maya (a little different) but I have done this for years and it works ok. If you have a default max install, you can find your ini file here:

C:\Documents and Settings\USERNAMEHERE\Local Settings\Application Data\Autodesk\3dsmax\2016 - 32bit\enu

or a similar address.

As a precaution, just rename the 3dsmax.ini file and then restart max. Also, you could open the ini file and have a look at what is stored.

hope this helps

regards