viewport issues

[Anonymous]

Has anyone ever run into this? It acts like max can’t keep a fixed position. When this occurs I have to get completely out of max and restart. Now a restart don't even work on this one.

I have even grouped everything and moved it to both view and world 0,0,0

Please see my attached video capture. Note that each time my geometry disappears is when I left click in space. If i do not change the viewports rotation it don't do it. Very annoying!

Kind of hard to explain.

Thanks in advance!

[Anonymous]

anyone? Did I not enplane it well enough? This is very frustrating.  I am running 2017. I installed patch 1 and 3 but not sure if it did it because when i go to  "About 3ds max" it does not reference any revisions. https://gyazo.com/367140afb24dbfb709caf104e9bcee5c

[Chri688m]

So basiclly i allways run into this problem with weird files or models.

Im pretty sure it can be fixed by changing the pivots to being in the center of th object...

Sometimes it is caused by having small tiny models or pices of models otherwhere in your group...

Hope this can help you on the way! 🙂

[Anonymous]

Thank you very much for your input Chri688m however i have several parts and they all have pivots that are pertinent to the design and cannot really be moved.

Shouldn't help about  2017 show what service pac is installed?

[Chri688m]

Have you tried changing the pivot for the group then?

[Anonymous]

Yes i just did. I even move the group to x0y0z0 in view. no help

[Anonymous]

Hey did we like both change our Avatar the same time lol

[Chri688m]

Yes, we did 😛

Well i dont think i can give you any more advice on this...

Sorry 😕

[Anonymous]

Thanks for your input 

[Anonymous]

whats funny is i changed my avatar to a thinking pose like yours was. lol

[Alfred.DeFlaminis]

Hello @Anonymous,

There are a few things that can cause this problem. 

1) Improper system units for the scene at hand.  This is the big one.  

2) If your object is very far from world center, that can also cause the problem.

3) Try disabling the viewcube, it does have an issue logged where this might happen once in a while.

4) Weirdly, uninstalling GeForce experience can also help. 

Do any of those describe your scene?  How far away from the origin is your scene?  System units?  

Best Regards,

[Anonymous]

I accidentally accepted this as a solution oops. 

Currently it is not doing it. What I did that stopped it was. I let it zoom and pan to it will then i placed a sphere in the center of my view port by eye. I then zoomed out and in to my assembly. and it quit doing that. I even zoomed back out and deleted the sphere and it is still ok at the moment.

ok answers to your questions.

I placed a 33" sphere at view 0,0,0  here is where it appears in relation to my assembly https://gyazo.com/1ea03328512498f9b0b2a4bd91aa4d2f

units   https://gyazo.com/4178c8e8e9ae17dfe548a6094d6b9b87

I disabled the viewcube

so it is not currently giving me the problem. Plus please note that i have a support case going currently with Dominic.

I will leave this as accepted. Hopefully the problem will not return. very anoying.

Thanks Alfred! Also let me know if anything looks out of wack here.

[Alfred.DeFlaminis]

No problem @Anonymous, I unmarked the solution.   Best to unmark is so someone else doesn't get frustrated if it doesn't work for them.  I accidentally hit it once and while too when my browser lags.  

I wonder if I could get a look at the scene file.  I suppose if there were stray verts on the model way out in the distance it could also cause this issue, hard to say without checking the file.  I think your folder is still up if you want to upload to it, I'd be happy to look into it too. @dominique.bouthillette is amazing, she'll have some ideas too of course.

Best Regards, 

[Anonymous]

https://gyazo.com/834381095d1cdb41eb65c2bcd7ea4b7e

For some reason i always have trouble loging into box.

but it appears their are noting way out in space.

[Anonymous · Accepted solution]

you're right Alfred Dominique Rocks!

I just nailed the problem thanks to one of her suggestions!

Turning off the View cube corrects it! Must be a bug. I Kind of like the viewcube but i can get along with out it via hot keys

This is awesome. That has been a pain in my side for a long long time.

Kudos Dominique!

Thanks Alfred for getting back on this!

[dominique.bouthillette]

That's great news! @Anonymous

Thanks so much for the kind words, and I'm so glad that you were able to finally nail down the cause of the problem. =P

And thank you @Alfred.DeFlaminis for your help as well!! Have an awesome day everyone. 

[Alfred.DeFlaminis]

I'm glad it's working now @Anonymous.

Best Regards,

[Anonymous]

My apologies Alfred you suggested disabling the viewcube as well! I must have missed that. You Rock TOO!

[Alfred.DeFlaminis]

Hello @Anonymous,

It was petty of me to write that, I have edited my post.  The important part is that your problem was solved, thanks bud!

Best Regards,

[Anonymous]

Totally on me bud my reading skills are pathetic as you can tell by my spelling lol. 

Not to keep this thread going but is there plans of a fix for the viewcube issue? I kind of like using it.

Have a great day!