Slow interface UI

[diaadesign4k]

The problem is that the UI interface is slow when the Modefiy menu is selected and the item is Editable Poly
As shown in the video, there is a solution to this lag problem??

My computer :

Hp z440
cpu: intel xeon e5-2696 v4
Gpu: gtx 1660 6G
Ram: 48 G
SSd: Samsung 980 Pro

I hope to solve this problem, thank you ♥

[darawork]

Hi,

May not be the exact problem, but I used to have a z440 and that workstation runs optimised with all four RAM slots filled, so as to avail of Double Data Rate (DDR). I note that you have 48gb of RAM. What happened there? Did someone take a stick out? It should go 16, 32, 64, 128.... etc.... Divisions of 4, 8 or 16gb. With preferably all the RAM slots filled. If not, the RAM and thusly CPU computations availing of the RAM will run at half rate. Which would result in a noticable slow-down during heavy computations.

https://support.hp.com/ie-en/document/c04506309

Regards,

[diaadesign4k]

Thank you very much my friend
But I actually did this experiment by filling all the RAM spaces
And nothing has changed at all 😞
I wish there were alternative solutions
Thank you

[darawork]

Hi, thanks for replying to advice (a lot of people don't?).

Looking at your custom GUI, it's apparent that you know what you're doing. 

That said, have you tried disabling a few addons? Some 3rd party plug in manufacturers can be slow in updating the complete 100% compatability of all scripts and plugins. If you've migrated profiles recently, try renaming your ENU (1St basic step in determining if something outside ADSK's control is messing stuff up)?

The slowly submerge back into loads of addons and customisation. 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/3ds-Max-A-quick-wa...

Regards, 

[diaadesign4k]

Yes, my friend, I tried this
I've tried a lot and almost nothing has changed
Until I tried the 2015 version and nothing changed 😞
I discovered that it is a very old problem in Max, and there are also people on YouTube complaining about the same problem...
The company's solution was to reduce the number of lists instead of two or three lists...
They should be one list, but this solution also did not produce results 😞
So far, the company has not solved this problem, and it seems that there is no solution at all.

[aubtubiz]

thanks you so much

[RobH2]

Have you tried a new ENU? Rename the existing one so you don't lose it and restart Max. See if the lag is there. If not, then something 3rd party may be causing the problem. It's not easy to find that because you have to install one-by-one and I've endured that process a number of times over the years. But the first thing to do is get Max back to a default state to see if it's misbehaving or some code added to it is conflicting. 

[diaadesign4k]

Yes, I tried this solution, but nothing changed
I tried it on other devices and the same problem 😞
I tried all the solutions, updated the drivers, and changed the device, but the same problem exists.
The problem is the program itself, perhaps with workstation devices.
If there is a way to contact technical support directly, this would be very useful to clarify the problem further
Thank you

[RobH2]

Is there anything that all of your devices share that might be leading to the issue? Because of the complexity of Max, various machine configurations can affect its performance.  I use it on two machines, one desktop and one laptop. And the laptop is a very generic one.  While the desktop outperforms the latptop, even the laptop can withstand a half million poly file with minimal lag. If a dozen cubes brought Max to it's knees, there would be a lot of discussion here about it. I had a 28million poly file open today, all meshes, not proxys or instances, and I had little if no lag. So Max is capable of that kind of throughput in the 2024 version. 

So, there is likely something on your machines that is contributing to the lag. The trick is to figure out what it is.  You have a strong processor so it is odd that you are experience a lag with a very light file. 

Can you post a few more details? Was there a time when Max didn't have this lag? If not, then maybe it's an install problem. If so, then something changed to induce the lag. Hopefully with a bit more info and testing we can figure out what is causing the problem. 

Can you post the file you were showing in the video? I'd like to open it and see how it performs. 

[darawork]

Rob, IRQ requests are old skool. Last time I had to manually change IRQ (Interrupt Requests, 1-11 total in Windows '98). There's floating IRQs now, thankfully. Loads of them.

I suspect some plugins are lying about their compatibility, yer man has loads of 3rd party scripts loaded up. 

The inbuilt way to start max, sans plugins is the best way to diagnose mad happenings like this. 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/3ds-Max-A-quick-wa...

🙂

[diaadesign4k]

My friend, I experimented on a desktop computer and a laptop with a third-generation processor core i9
The problem was only noticeable on workstations...
Also, the Max 2024 version is much better than the previous version and faster in performance
But this is the only problem that still exists.
I even tried to format and install only the drivers for the device from the official website, and nothing changed.
I almost tried a lot of things and nothing changed.
The file I was working on is a new file, and I did not enter anything new into it, just a box..
As for the add-ons, I tried removing all the add-ons and trying again, and nothing changed at all.

[diaadesign4k]

My friend, I tried this option and I also did not benefit from anything and nothing changed at all

[RobH2]

Yea the days of managing IRQ is long gone thank goodness. I remember trying to force them into submission...lol... I suspect it is a 3rd party plugin that wreaking havoc. I like that link. I hadn't seen it and will surely bookmark it.