MAX 2022 railing problem

RoySsgi · ‎01-23-2022

Greetings.
See Attached.

The problem does not exist in Max 2020

RoySsgi · ‎07-03-2022

same problem with max 2023.

Autodesk Please refer to.

Thanks

raiden_xavier · ‎07-05-2022

Hi @RoySsgi,

Thanks for sharing this with us.

Can you briefly explain the tools, the process, and how you arrive at this result?

I would like to try and replicate.

Many thanks.

Regards,

R A I D E N _ X A V I E R
Technical Support Specialist (M&E)

Certified 3ds Max Hardware |Reset 3ds Max to default |Installation and Licensing Forum | 3DS Max Ideas board | Change Display Drivers in 3DS Max

RoySsgi · ‎07-05-2022

Thanks raiden.xavier
Here is a link to a video for railing made in MAX 2020
https://www.youtube.com/watch?v=RoXWK-UERKQ
As you can see - in Max 2020 there are no problems.
On the other hand, Max 2022 and 2023 have a problem - as can be seen in the following link
https://youtu.be/mzdVlmaYjTg

Thanks

RoySsgi · ‎07-06-2022

Hey raiden.xavier
Was I clear in the videos about the problem?
Is there a solution to this?

Thanks

raiden_xavier · ‎07-07-2022

Hi @RoySsgi,

Thanks for the videos.

I tried this on my 2020 and 2022.

I was not able to reproduce this.

Are you using any custom scripts, or installed plug-ins?

Perhaps disable everything and try it again in the stock/vanilla 3ds Max?

Disable plug-ins for testing LINK

Regards,

R A I D E N _ X A V I E R
Technical Support Specialist (M&E)

Certified 3ds Max Hardware |Reset 3ds Max to default |Installation and Licensing Forum | 3DS Max Ideas board | Change Display Drivers in 3DS Max

RoySsgi · ‎07-07-2022

Thanks for the response R A I D E N _ X A V I E R
At Max 2020 the problem does not exist. It exists at Max 2022 and 2023
Attached is a link to a video showing the problem in Max 2023- where I did a clean install without any plugins. Also attach the Max file (2023)

https://youtu.be/aIzat1u1lcs

RoySsgi · ‎07-13-2022

Greetings.

Is there any news on the above matter

RoySsgi · ‎07-21-2022

Autodesk please
Can you deny or confirm that this is a bug?

Please your attention

raiden_xavier · ‎07-25-2022

Hi @RoySsgi,

Thanks for the follow up.

Apologies I was away on vacation.

I hoped someone with more experience in this particular area, or a member of the dev team had seen this and provided further assistance.

If more users confirm this, it is likely an issue with 3dsMax.

If it is just you, then perhaps something has gone wrong during the install, or a WindowsOS change, or a driver could be at fault.

Sorry I cannot be of more help at the moment.

Hopefully some other users can test?

I hope you are well.

Regards,

R A I D E N _ X A V I E R
Technical Support Specialist (M&E)

Certified 3ds Max Hardware |Reset 3ds Max to default |Installation and Licensing Forum | 3DS Max Ideas board | Change Display Drivers in 3DS Max

RoySsgi · ‎07-25-2022

Hello forum members. Thanks R A I D E N_ X A V I E R
Can anyone do this test on the Max 2022 or Max 2023?
I think it's a bug, but I'd appreciate other people's tests.
Thanks

chrisbates7539 · ‎08-17-2022

My team and myself are also experiencing the same issue. There's no issue in 2020 but in 2022 the railing pinches at the end. I tested something out wondering if the error was using spline imported from CAD (blue railing) vs spline created in MAX (purple railing) and maybe that's the issue others are having as well?