ERROR 3DSMAX 2012 installation failed NEED HELP

[Anonymous]

Hi , about 1 week i try to install some version of auto desk 3DSMAX but , all installation failed i have the last net framework 4 direct x i'm on windows7 32 BIT need help please Thanks!
LOG FILE HERE :

2011/5/12:09:17:20 Marwan MARWAN-PC === Setup started on MARWAN-PC by Marwan ===
2011/5/12:09:17:20 Marwan MARWAN-PC Launch
2011/5/12:09:18:24 Marwan MARWAN-PC === Setup ended ===

2011/5/12:09:17:21 Marwan MARWAN-PC === Setup started on MARWAN-PC by Marwan ===
2011/5/12:09:17:21 Marwan MARWAN-PC Launch
2011/5/12:09:18:24 Marwan MARWAN-PC PageOpen LaunchDialog
2011/5/12:09:19:24 Marwan MARWAN-PC PageOpen LicenseDialog
2011/5/12:09:19:46 Marwan MARWAN-PC PageOpen ProductInfoDialog
2011/5/12:09:19:58 Marwan MARWAN-PC PageOpen ProductSelectionDialog2
2011/5/12:09:20:11 Marwan MARWAN-PC PageOpen FullProgressDialog
2011/5/12:09:20:12 Marwan MARWAN-PC Installing DirectX® Runtime: H:\3rdParty\DirectX\DXSETUP.exe /silent
2011/5/12:09:22:14 Marwan MARWAN-PC Install DirectX® Runtime Succeeded
2011/5/12:09:22:15 Marwan MARWAN-PC Installing Autodesk Material Library 2012: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="H:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Marwan\AppData\Local\Temp\_AI7465.tmp\Media.mst"

2011/5/12:09:23:12 Marwan MARWAN-PC Install Autodesk Material Library 2012 Succeeded
2011/5/12:09:23:16 Marwan MARWAN-PC Installing Autodesk Material Library 2012 - Base Image Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="H:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Marwan\AppData\Local\Temp\_AI7465.tmp\Media.mst"

2011/5/12:09:24:04 Marwan MARWAN-PC Install Autodesk Material Library 2012 - Base Image Library Succeeded
2011/5/12:09:24:05 Marwan MARWAN-PC Installing Autodesk Material Library 2012 - Medium Resolution Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="H:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Marwan\AppData\Local\Temp\_AI7465.tmp\Media.mst"

2011/5/12:09:27:41 Marwan MARWAN-PC Install Autodesk Material Library 2012 - Medium Resolution Library Succeeded
2011/5/12:09:27:41 Marwan MARWAN-PC Installing Autodesk® Backburner 2012: H:\x86\Components\backburner\BackburnerCIF.exe
2011/5/12:09:27:44 Marwan MARWAN-PC Install Autodesk® Backburner 2012 Succeeded
2011/5/12:09:27:46 Marwan MARWAN-PC Installing Autodesk® 3ds Max 2012: TRANSFORMS="C:\Users\Marwan\AppData\Local\Temp\_AI7465.tmp\x86\max\3dsMax2012-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="H:\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2011/5/12:09:28:15 Marwan MARWAN-PC Install Autodesk® 3ds Max 2012 Failed Installation aborted, Result=1603
2011/5/12:09:28:15 Marwan MARWAN-PC Rollback Autodesk® Backburner 2012 Failed Installation aborted, Result=1619
2011/5/12:09:29:18 Marwan MARWAN-PC Rollback Autodesk Material Library 2012 - Medium Resolution Library Succeeded
2011/5/12:09:29:52 Marwan MARWAN-PC Rollback Autodesk Material Library 2012 - Base Image Library Succeeded
2011/5/12:09:30:33 Marwan MARWAN-PC Rollback Autodesk Material Library 2012 Succeeded
2011/5/12:09:30:33 Marwan MARWAN-PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2011/5/12:09:30:34 Marwan MARWAN-PC PageOpen InstallCompleteDialog
2011/5/12:09:33:11 Marwan MARWAN-PC === Setup ended ===

2011/5/12:12:42:52 Marwan MARWAN-PC === Setup started on MARWAN-PC by Marwan ===
2011/5/12:12:42:52 Marwan MARWAN-PC Launch
2011/5/12:12:43:58 Marwan MARWAN-PC === Setup ended ===

2011/5/12:12:42:53 Marwan MARWAN-PC === Setup started on MARWAN-PC by Marwan ===
2011/5/12:12:42:53 Marwan MARWAN-PC Launch
2011/5/12:12:44:05 Marwan MARWAN-PC PageOpen LaunchDialog
2011/5/12:12:51:22 Marwan MARWAN-PC PageOpen LicenseDialog
2011/5/12:12:53:17 Marwan MARWAN-PC PageOpen ProductInfoDialog
2011/5/12:12:53:35 Marwan MARWAN-PC PageOpen ProductSelectionDialog2
2011/5/12:12:53:46 Marwan MARWAN-PC PageOpen FullProgressDialog
2011/5/12:12:53:47 Marwan MARWAN-PC Installing DirectX® Runtime: C:\Autodesk\Autodesk_3ds_Max_2012_French_Win_32-64bit\3rdParty\DirectX\DXSETUP.exe /silent
2011/5/12:12:54:49 Marwan MARWAN-PC Install DirectX® Runtime Succeeded
2011/5/12:12:54:49 Marwan MARWAN-PC Installing Autodesk Material Library 2012: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2012_French_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2011/5/12:12:55:29 Marwan MARWAN-PC Install Autodesk Material Library 2012 Succeeded
2011/5/12:12:55:29 Marwan MARWAN-PC Installing Autodesk Material Library 2012 - Base Image Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2012_French_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2011/5/12:12:56:14 Marwan MARWAN-PC Install Autodesk Material Library 2012 - Base Image Library Succeeded
2011/5/12:12:56:14 Marwan MARWAN-PC Installing Autodesk Material Library 2012 - Medium Resolution Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2012_French_Win_32-64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2011/5/12:12:58:06 Marwan MARWAN-PC Install Autodesk Material Library 2012 - Medium Resolution Library Succeeded
2011/5/12:12:58:06 Marwan MARWAN-PC Installing Autodesk® Backburner 2012: C:\Autodesk\Autodesk_3ds_Max_2012_French_Win_32-64bit\x86\Components\backburner\BackburnerCIF.exe
2011/5/12:12:58:10 Marwan MARWAN-PC Install Autodesk® Backburner 2012 Succeeded
2011/5/12:12:58:11 Marwan MARWAN-PC Installing Autodesk® 3ds Max 2012: TRANSFORMS="C:\Users\Marwan\AppData\Local\Temp\_AIA0C5.tmp\x86\max\3dsMax2012-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2012_French_Win_32-64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2011/5/12:12:58:27 Marwan MARWAN-PC Install Autodesk® 3ds Max 2012 Failed Installation aborted, Result=1603
2011/5/12:12:58:27 Marwan MARWAN-PC Rollback Autodesk® Backburner 2012 Failed Installation aborted, Result=1619
2011/5/12:12:59:01 Marwan MARWAN-PC Rollback Autodesk Material Library 2012 - Medium Resolution Library Succeeded
2011/5/12:12:59:38 Marwan MARWAN-PC Rollback Autodesk Material Library 2012 - Base Image Library Succeeded
2011/5/12:13:00:20 Marwan MARWAN-PC Rollback Autodesk Material Library 2012 Succeeded
2011/5/12:13:00:21 Marwan MARWAN-PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619

[Steve_Curley]

You must be logged in as Adminisrtator to install Max, and you must run Max at least once as Administrator before attempting to use it as a normal user. Basically this is Permissions problem - you don't have sufficient rights as user "Marwan".

[Anonymous]

Ok i used the command to unlock the "Administrator" default session i will try 😉

TESTED: not work i have a screenshot on the admin session with all admin rights ;'(

[Anonymous]

NOT WORK :'(

[Steve_Curley]

Then I'm not sure. Try posting on the Autodesk Installation and Licensing forum. Those forums are monitored by Autodesk support staff (unlike these Area forums which are peer-to-peer only).

[Anonymous]

I am having the same issues - was using Max this morning and now it will not start-up. It just hangs.
I repaired - reinstalled, etc, etc. and no luck.

[PiXeL_MoNKeY]

What plugin is it locking up on? I have seen this in the past with certain plugin configuration files becoming corrupt and preventing 3ds Max from launching. Back then the issue was the biped.ini, but may be different for you. Have you tried switching to a different viewport driver at launch to remove that from the problem?

-Eric

[Anonymous]

Hello everybody,

I have the same problem, I can't install Autodesk 3ds Max 2012. I always have error 1619 AND 1603.
I am running out of idea

I really need your help

[Steve_Curley]

See my reply a few posts up.