A software problem has caused 3D's Max 2010 to close unexpectedly

[Anonymous]

Hello how are you guys, well I got a problem too with 3DS Max 2010, no matter if try x32 or x64, got same error when starting, I try execute via compatibility mode, -h via opengl, software and anyway got error, my spects are:

Windows 7 Ultimate SP1 x64

CPU QuadCore AMD Phenom II X4 Black Edition 965, 3400 MHz (17 x 200)

AMD 890FX

16GB DDR3

AMD Radeon R7 200 Series (2 GB)

Your post subject line has been edited by @hagen.deloss: The original thread can be found here

[irishman_team_kilber]

have you added the lastest service pack and hotfixes?

have you setup your VGA drivers inside max link https://knowledge.autodesk.com/support/3ds-max/learn-explore/caas/CloudHelp/cloudhelp/2017/ENU/3DSMa...

does max give you a crash reporting error asking you to fill out a form and submit it? if you do once you send it max will give you a crash reporting error ref number with letters if you post it here @hagen.deloss or another empolyee can look it up for you and find an answer or a work around.

[hagen.deloss]

Hi @Anonymous 

Thanks for bringing your issue to the forums! 

I would recommend installing Service Pack 2 for Windows 7, here is an article regarding how to do this.

I agree with @irishman_team_kilber starting Max 2010 using a different display driver could help, and please, if you have submitted a CER report, feel free to direct message me either the CER number, or the email you used to send it 😄

Talk to you soon!