3Ds Max viewport lagging

[elPanki]

I got a problem with 3ds max 2017 i get a viewport lag during orbit also interface become laggy. Its happen few moments when I start first all works normallly but after a while viewport become laggy. Only restart can help but its only for a moment

Lag

No Lag

[Anonymous]

I think I have a solution for you. Stop rotating. Just kidding. Please list your system specs in your signature. That will be the first thing people ask you with this sort of problem. After you do that, we can start to evaluate the problem.

Dean

[elPanki]

Lol thats true but rotaing its not only a problem also interafce swithcing like material editor or modification panel is laggy too.

System info:

Windows 10.0.10586  Pro

Procesor Intel(R) Xeon(R) CPU E5-2696 v3 X2

Mother Board Z10PE-D8 WS

Graphic Nvidia GTX Titan Black

More atached in nfo file

[Anonymous]

Thanks for posting those specs. With your specs, it shouldn't be acting like that.  (I would still recommend to put that information in your signature so you don't have to type it out every time someone asks)

In MAX....under Customize>Preference Setting>Viewports, are you using Direct X 11 (Nitrous) as your display driver? Are your video card drivers up to date? Is windows up to date?

[elPanki]

All Your questions answer is Yes ( mean all is latest and up to date).I was also trying other driver modes but it doesnt affect on this problem.

[Anonymous]

Well, Hmmmmm.  Does this same thing happen in MAX 2016? (I'm running out of ideas)

[elPanki]

Yes same on 2016 unfortunately ,im thinking about windows 10 causing problem but max 2017 is supported by win 10.

[Anonymous]

Yes, I believe that MAX 2017 and 2016 are indeed supported on Windows 10. I remember when Win 10 first came out there were a handful of threads where people were having problems with MAX. Those threads have since dried up. (So it seems)

If you have the time to reformat and load Win 7 (Or even partition and make a duel boot computer with win 7 and 10) that would help answer your question of OS. Its a time consuming route to go, but it is certainly not a usable program with the experience you are having.

*edit* I guess as a last resort before you do that, you  could uninstall, reboot, reinstall MAX.

[elPanki]

Ok one more thing when im deselecting all objects lag is on when im selecting soem object its disapearing

[Anonymous]

Is this a problem you run into all the time, or just this file? I'm guessing that its a problem with one of your items in the file. My gut tells me that its the CAD drawing in your file. Just for trouble shooting, start deleting items and spin the scene. You may find the problem child.

[elPanki]

Nope its not the problem its also happening in fresh opened window without any objects.

[Anonymous]

Man, I'm not sure. Its may be a windows 10 issue. I hope someone else has some better ideas than I did! If you mark it (Your original posting) that it needs an answer, an Autodesk member will look into it I believe.

[doug_bowker_3D]

I have a very similar system- Xeon with same MB and a GTX 980TI with Windows 10 (though I have an Insider Build because I am part of the testing program). Anyway I haven't had any issues- all day today I've been working on models with millions+ polygons and I can move rotate etc..

This sounds less like and OS issue (though it could be) and more of a hidden hardware problem. I think you should double check that your graphics card is properly seated in the slot and getting enough power too. Look into if it's getting dirty or clogged by dust too. Lastly I always turn off Adaptive Degradation. This feature causes more problems than it "solves" IMO. This could be a power supply issue even?

[Anonymous]

Good thoughts. Make sure the computer has a power supply large enough for the graphics card. If the card needs multiple power cords hooked up to it, make sure it does. I agree with the adaptive degradation thing. Things run smoother with it off.

[spacefrog_]

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@Anonymous wrote:
Lastly I always turn off Adaptive Degradation. This feature causes more problems than it "solves" IMO.

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Same here - with todays high performing GPU's the constant state switching is more likely to slow down the whole viewport performance. Of course with scenes containing thousands of individual nodes etc. it still has it's uses

Gladly this setting can be stored with the "maxstart.max" file and it's enabled state comes with the scene you load. At the same time this means that 3r party scenes mostly come with the adaptive degradation being enabled...

A scripted solution might use a scene load callback to set the AD targetFPS value to very low ( eg. viewport.SetAdaptiveDegGoalFPS 0) . This way adaptive degratation would NEVER kick in, as Max always could maintain the resulting framerate of 0.01 FPS

I wonder whether i should integrate this with my ShadedModeEnforcer script ...
 

[dominique.bouthillette]

Hi @elPanki,

I see there have been a lot of great suggestions here already! Could you tell me if you have Windows Automatic Updates on? Sometimes if the drivers are installed this way for your current hardware, say a graphics card, it can actually cause more issues than intended. 

If nothing else has worked and no particular scene object is causing this lag we're seeing, I may suggest doing a clean uninstall of your drivers for your graphics card. The steps are listed on Nvidia's website.

You can then install the driver from Nvidia rather than the Window's Automatic Update, or if the driver was updated without first removing previous driver remnants it will take care of that as well. 

Please let me know if this helps any. 🙂

[elPanki]

I downgarded windows to 7 version and right now problems away Ill keep testing and inform You about it. I've disabled automatic driver updates in windows 10 but looks like ii was another problem with this version of OS.

[elPanki · Accepted solution]

After few days on windows 7 i can confirm ,problems away.Right now Im on max 2017 and all working great. 

[dominique.bouthillette]

Glad to hear that did the trick! Thank you for keeping us posted with your updates. 🙂

[Anonymous]

same problem with me using max 2016. do i need to downgrade to win7 to run max 2016 smoothly?