hello,
New laptops has been given to 2 of our staffs and autocad needs to be re-installed on each.
How can I re-install the standalone autocad CD for them and transfer the activation from their old systems (please note that the old laptops cannot be found - stolen). As the systems are no longer available, can you help dis-able to enable me re-iinstall on these new computers???
it's surprising to know you don't an email to connect with directly for this
kindly advise urgently.
Hello Olayinka,
Welcome to the forums!
To install your licenses of AutoCAD onto a new laptop, simply install from the installation CD. If you do not have this CD, then let me know what product you are attempting to download ( AutoCAD, AutoCAD Architecture, etc), the year of product, and if you need 32 or 64 bit and I will check on providing you with a download link.
As you are unable to use the License Transfer Utility as your laptops were stolen, you should be able to activate them on the new computers without issue. However, if you need an Activation Code, please produce a Request Code and then contact Registration and Activation to request a manual activation.
Hi Olayinka,
For licensing assistance, please contact the Activation and Registration team through our Contact Us page. Please be sure to select a sub-topic at the bottom of the page (the gray buttons) so that the contact options become visible.
Hi
i activated autocad on my laptop some time towards the end of 2014. my laptop was stolen in february, including the installation cd. is there anyway for me to recover that license. my company bought a few licenses at the time.
i installed autocad on m y pc now, but the trial period has ended, and it has become urgent for me to get it licensed again.
awaiting your response
Hi @Anonymous and welcome to the Autodesk Community!
Sorry to hear about your lap top! To recover your licensing information, please contact the Activation and Registration team through our Contact Us page. Please be sure to select a sub-topic at the bottom of the page (the gray buttons) so that the contact options become visible.
You can also visit our Virtual Agent to download your software as a trial to use until you receive your serial number and can activate again. Thanks!
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