VRED Pro 2025.0 - Connection to cluster manager not working - [Cluster Manager] Request to service timeout

VRED Pro 2025.0 - Connection to cluster manager not working - [Cluster Manager] Request to service timeout

Thomas_Gabrielsen
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VRED Pro 2025.0 - Connection to cluster manager not working - [Cluster Manager] Request to service timeout

Thomas_Gabrielsen
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Participant

Hey everyone,

 

with VRED 2025.0 we noticed, that we loose the connection to our cluster manager from time to time. If we try to login into the cluster manager it says " [Cluster Manager] Request to service timeout" in the console.

It appears randomly after some hours of runtime and the only way to fix it is to reboot the machine on which the cluster manager is running. We had this problem already from time to time in previous VRED Versions but since it appeared like three times a year back then we didn't really think of a bigger issue. Is someone else having these issues? 

Thomas_Gabrielsen_1-1729165662601.png

 

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Message 2 of 4

Thomas_Gabrielsen
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is it maybe an issue if more than one "admin" user is logged in at the same time?

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Message 3 of 4

Thomas_Gabrielsen
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Or could it be that if for some reason the connection to the cluster manager gets interruptet (vred crash or lost connection) the login session stays active and prevents the user to login again? 

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Message 4 of 4

Thomas_Gabrielsen
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Participant

@seiferp any ideas regarding this issue? It just seems that the vredClusterDaemon service crashes at somepoint

Thomas_Gabrielsen_0-1730715266079.png

If i then reboot the machine, the service is running again and also the clusterManager exe appears in the taskmanager again.

 

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