Introduction Lena - Community Management and Engagement on LISP forum

[lena.talkhina]

Hello, everyone, here in the LISP Community forums!

Happy to introduce myself to all of you. My name is Lena and I am Community Manager for the Russian community, working for Autodesk for almost 9 years so far. As you can assume, I am part of global Community Team managing the forums you are active on.

I am based in Moscow, Russia. It is far. And yes, we have snow, I don’t drink vodka, but I can maybe bring you a matreshka 😊

This introduction post is just to say hello to programming world and say about a new opportunity for me to be closer to you. Starting today I am getting active on a regular basis on the LISP Forum!

I have an Inventor technical and AutoCAD CAD Management background, but I have no clue how you do the magic with coding. I did have programming classes and learned old fashioned assembler, turbo pascal, Delphi and a bit of c++,I do read the LISP code and even lead few projects at my previous positions, but it doesn't make me an expert in the industry, so, please excuse any miss understanding and don't hesitate to educate me in technical. English is my second language and I do use wrong grammar from time to time or try to translate from Russian to English word by word. I would appreciate if you kindly correct me in PM and help me to improve my skills.

So my role here is just help you to make discussions productive and clear understandable for everyone.

By saying that, I mean I will regularly check the forum to make sure that current discussion topics can be found by updating topic titles in a meaningful way and in one or another topic you might see me following up and engaging in discussions so an Accepted Solution might be marked.

Also, I am going to move the one or another topic to the correct board in case it got posted in the wrong forum.

I will also help you to use forum features to make posts visually more effective by adding attached images to the post's body. If you have any questions, send me a private message and I will show you how to use different tools on forums or refer you to the right page with information you need.

Happy to be around and also see that some Expert Elites active here, listed in the top solution authors on the right rail bar I already know or even have met in person. Definitely also happy to get to know everyone here on the LISP forum!

And I would like to be sure that every user on this forum feel free to discuss their needs and find solutions and don’t hesitate to reach out to me in PMs if you have any question about my role here.

And here is a picture of just a Russian girl in a big Autodesk world.

[_Tharwat]

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@lena.talkhina wrote:

Hello @_Tharwat !

Sorry I didn't react fast on your request.

I would suggest next time you have issues with the platform, post on Community Feedback forum. Our team will review the issues and fix it ASAP.

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Its okay,

Thank you for your reply and suggestion.

[Sea-Haven]

To lena

"Our team will review the issues and fix it ASAP."

A number of us have complained about the forum site not being up to date in the way it works with more advanced options compared to many others, it seems that this is one of those to hard to fix rather than being progress.

Regards

[lena.talkhina]

@Sea-Haven thank you for letting me know.

I understand your feelings and would like everyone being heard. The main communication with our team about how forums works for now is the Community Feedback forum. Don't hesitate to write everything you have in mind and Autodesk will look deeper into this.
It's always better to have more than one contact as things getting fixed faster.

[hak_vz]

This is my test for EDIT REPLY option

[john.uhden]

Why was the "Back to Topic Listing" pick removed from the bottom of a posting?  It is now only at the top so one has to scroll back up to find it.  Could you please put it back?

[_Bilal]

Hi Lena,

First of all, You are welcome here in the LISP community forums.

Next my latest post "Wall's blocks numbers calculation" is missed !!, would you please fix for me this problem?

Thankx

_Bilal

[lena.talkhina]

Hello @_Bilal !

I don't see any of your messages in a spam quarantine.

To fix the issue, please, write on Community Feedback forum so our team could look into this. Don't hesitate to create a new thread.

[lena.talkhina]

@john.uhden I am so sorry I didn't answer you yet.

As I mentioned, could you, please, write this to the Community feedback, so our team could look into the issue and fix it or provide the answer to explain reasons

[Anonymous]

There is something wrong with the forum my name is not being used in posts very frustrating, post by Seahaven. No idea who to report to.

Also reporting a persistent poster who posts irrelevant comments all the time has been noticed by multiple members, where ask admin to look at it.

[lena.talkhina]

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@Anonymous wrote:

There is something wrong with the forum my name is not being used in posts very frustrating, post by Seahaven. No idea who to report to.

Also reporting a persistent poster who posts irrelevant comments all the time has been noticed by multiple members, where ask admin to look at it.

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Hello,
I am sorry you have this experience with community. I would like to encourage you to participate in a community feedback forum and explain your issue there.

[ВeekeeCZ]

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@lena.talkhina wrote:

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@Anonymous wrote:

There is something wrong with the forum my name is not being used in posts very frustrating, post by Seahaven. No idea who to report to.

Also reporting a persistent poster who posts irrelevant comments all the time has been noticed by multiple members, where ask admin to look at it.

---

Hello,
I am sorry you have this experience with community. I would like to encourage you to participate in a community feedback forum and explain your issue there.

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@Anonymous 

Yes, please do that. Although the issues were reported well enough months ago already and they claim that they are working on them, it's important to let them know, that there are plenty of users that are experiencing the issues every day, and their "hard" work on the fix is simply not enough. The forum is a mess.

If you don't report it, they will say that they have just a few complaints not worth bothering with. Happened before.

[Anonymous]

Hi lena 

You did not read the post I am sea.haven not info55WRF a day ago the forum asked for a ID check and since then its screwed my user name and I am now some one else.

I went to your community forum page that was pretty useless, where can I go to report a problem when using the forum a technical problem like wrong user name.

As a side note I have 14,500 posts over at Cadtutor and never had any of the problems I have here of stuff not working at times.

Regards

SEA.HAVEN

[Sea-Haven]

Again its screwed my user name, was displaying my email as user name, there is obviously something wrong am I the only one who has these problems ? Every other forum I am on have never had these problems like 20,000 posts. It wont stay remembered as well so have to log in every time.

[Anonymous]

Roland, I need your expertise. We are in a in need of someone that can create a routing to bind an xref that is attached on 400 drawings.

Can you help..willing to pay $$

[hak_vz]

deleted

[Sea-Haven]

The site again is up to its old tricks, it repeatedly loses contact and a F5 re-establishes, I am logged in obviously or could not send this, but there is no sign of that and no private mail.

[lena.talkhina]

Hello @Sea-Haven !

I am sorry you have to face issues again. Please, report the issue in the Community Feedback Hub

[_Bilal]

Hi Lena,

I am unable to sign in to my account in the forum, could you please fix me this error

[lena.talkhina]

Hello @_Bilal !

Happy to see you here in the thread.
Please, notify our team about the issues you're facing in the Community Feedback Hub: https://forums.autodesk.com/t5/community-feedback-hub/bd-p/6137

[lena.talkhina · Accepted solution]

@Anonymous,

due to a lot of posts about platform issues, I have decided to close this thread for new replies.

Please, for any technical issues on our community report on Community Feedback Hub

I am happy to help you find a better way to collaborate with the community team.

Don't be shy and send me a private message if you don't find what you looking for by the links I shared here.