fatal error on opening autocad if bundle installed under %ProgramFiles% folder

[gang]

Hi,

We created our AutoCAD 2018 add-on.

If we put our bundle under "C:\ProgramData\Autodesk\ApplicationPlugins\" folder, our add-on can be loaded in AutoCAD but the security warning - unknown publisher will show up.

If we put our bundle under "C:\Program Files\Autodesk\ApplicationPlugins\" folder, the fatal error shows up saying unhandled access violation reading 0x0658 Exception at ecec6447h.

Interesting thing is if we put our bundle under %ProgramData% folder first and load AutoCAD with our Add-on loaded. Then quit AutoCAD, copy our bundle under %ProgramFiles% folder and reload AutoCAD again. The fatal error is gone. 

Since installing bundle under %ProgramData% folder needs users change setting to add the path to the trustedpath, we would like to install it under %ProgramFiles% folder, but the fatal error shows up.

Any suggestions on this issue?

Thanks in advance.

Best,

Gang

[Alfred.NESWADBA]

Hi,

>> we would like to install it under %ProgramFiles% folder, but the fatal error shows up

As the error does not appear when you run the startup in another way I would look into your applications initialize part, if files are written or registry settings are tried without enough permissions?

- alfred -

[gang]

---

@Alfred.NESWADBA wrote:

Hi,

>> we would like to install it under %ProgramFiles% folder, but the fatal error shows up

As the error does not appear when you run the startup in another way I would look into your applications initialize part, if files are written or registry settings are tried without enough permissions?

- alfred -

---

Thank you, Alfred.

If that's the case, do you know how we should change permission so that this won't be an issue?

Thanks again.

Best,

Gang

[Alfred.NESWADBA]

Hi,

>> do you know how we should change permission so

>> that this won't be an issue?

Without seeing what you are doing in the initialize part?

Sorry, not possible. How should I correct a code that I have not written and don't see ...?

- alfred -

[Mark.Lancaster]

@gang

Adding to @Alfred.NESWADBA information.

This is not an Autodesk installation and licensing issue.  This is based on an add-on you wrote..   In the end it would not be supported here and you should be using the AutoCAD Customization forum for this.   I will have the moderator relocate your posting there.

https://forums.autodesk.com/t5/visual-basic-customization/bd-p/33

[gang]

I didn't see my post is relocated to that forum. I will repost it there.