Wow! I guess Autodesk employees on the AutoCAD team need to have thick skins (as opposed to those say, on the Revit team...)! You guys are merciless.
Long time user (since v2.6 wayyyyy back in high school), rare group participant. I always enjoy reading the banter and useful information/opinions from regular users (thanks for the help over the years, Paul Aubin!), but I think everyone is being a bit hard on the development team here (believe it or not, I actually read all 216 previous posts!).
I have done customizing up the wazoo and liked the MNU structure before, but I must say that I understand why Autodesk has chosen the CUI route and I agree with it. "One stop shopping" for all your customizing needs, although their first go at it was unpolished and incomplete.
Just upgraded 30+ users from ADT3.3 to ADT2006 last fall and the CUI was only marginally difficult to set up and get working properly, but since deployment it has been more or less bulletproof. The trick mirrors what "jacoppinger" outlined in the other thread. Really, the CUI was easy to get a handle on for us... truthfully we had much bigger problems getting the palettes to show properly and work for all users. Which brings me to my first request:
1. Please make the tool palettes part of the CUI, including groups and the ability to load different ones with different workspaces. I understand some degree of this has been done with 2007, but not appropriately or completely.
2. Please include the pgp alias editor and an easier toolbar editor.
3. Make the icon files consistently available, probably with a user-defineable network location! I rarely get little clouds, but sometimes do get blank spots.
4. Also get rid of acad.lsp and make all LISP routines loadable in the CUI.
5. For those who prefer more manual editing, make it a user-friendly (and "standardized") XML file that can be edited in Notepad without needing to be a rocket scientist.
6. Finally, though it is less of an issue for us since we don't need to invoke it often, reduce the launch time for the CUI editor, perhaps even making it a stand-alone item like the Content Browser.
Basically, we started with ADT.cui to make the Enterprise file and placed it on the network read-only. Then we added acad.cui, acetmain.cui, and our custom cui's (converted from old mnu files) as partial CUI's in the Enterprise file. Then we set the "main" CUI to be a blank Custom.cui on everyone's computer that currently contains their saved workspaces and custom toolbars and that's it.
I don't know if LDT has a specific issue that's different from ADT, but this setup has worked for us with no issues (including the mouse and OSNAP problems outlined by others). Most of our users that like to create custom toolbars have had little problem figuring out how to "drag and drop" in the CUI, even if it's a little less intuitive than the old way.
If there are issues, 99.9% of the time they can be solved by either reloading their workspace, or (rarely) reloading the standard profile from the network and then their workspace. We never reboot or have to relaunch ADT to get everything to work. And if I (one of two part-time CAD managers) need to change the Enterprise CUI, it's a simple matter to make it the main CUI on my workstation, make changes, and save it back to the network.
As for the possibility that a user could go into the network drive and "de-check" read-only on the Enterprise CUI file to make changes, well, that's discipline. We make it pretty clear that that part of the network is mostly off-limits (we let them create their own shared .ctb files, for example), and it hasn't been a problem. Anything we don't want them to change, we mark read-only. This goes for our LISP routines, custom blocks, palettes, etc. Then we don't have to bother with IT to set up permissions for specific directories.
If your users have a hard time creating custom toolbars, have them create palettes instead. We find that to be quite effective as well, and probably better in the long run.
In short, I applaud the AutoCAD teams for taking a risk to improve something that many users didn't think needed to be improved. Yes, it should have been tested more thoroughly, and no, it wasn't quite ready for prime time. This is a $3500 software package, San Rafael, not a $35 Office Depot special, and it should be FINISHED before shipping (you don't REALLY need forced annual updates, do you? Remember the good ol' days when you had 2 1/2 years to turn R13's ugliness into R14's bliss??).
BUT they should stick with it. Microsoft takes three tries to get something right. Let's hope 2008 is the year (almost) everyone's on board with the CUI. The current problems with it are perhaps indicative of the current "get it out the door and make money on subscriptions" mentality at the company, and are not limited to the CUI. On the other hand, I don't think it's deserving of all this vitriol either.
Thanks for letting me ramble in one of my rare posts!! Happy AutoCAD (or ADT or LDT or whatever) -ing.
Bushwhacker
ADT2006, Revit 9