Hide attachments files in Thin Client (and on ITEM level)

[ReneRepina]

Hello.

It would be great to be able to hide attachments files in Thin Client (and on ITEM level).

Currently users do not have permission to "download" those files, so they cannot download and open them.

We know that permissions can be set "read disabled" that they will not be seen, but the problem is that permissions are set from ITEM level and "read" is needed otherwise users will not see the ITEM and their DWF files.

On FILE level "hiding" files exist.

Best regards,

Rene Repina

[ihayesjr]

@ReneRepina

Do you have lifecycle states on these files at the file level?

[ReneRepina]

@ihayesjr 

Yes, but they are controlled with their ITEM, which also contains their source files. So regardless what is on FILE level, ITEM overrides them.

[ihayesjr]

@ReneRepina 

Are you saying that the Item Lifecycle state overrides the security of the file-level lifecycle state? If so, why?

[ReneRepina]

@ihayesjr 

Of course.

Well the ITEM is a container of all data / files we need and we lock/unlock them together when there is a need of the change.

Otherwise we would need to lock/unlock all files separately.

Or what do you suggest it should be handled?

[ihayesjr]

@ReneRepina 

Ok, it sounds like you are not using file lifecycle states. Correct?

You are only using Item lifecycle states and applying security to the file via the Item lifecycle state. Correct?

[ihayesjr]

@ReneRepina 

In other words, you have checked the box "Security for associated files of items".

[ReneRepina]

@ihayesjr 

We have a lifecycle for files (but it is just 1 state), after that, ITEM is used to control permissions on those files (yes that option you sent the image).

I know that we could not attach them to ITEM and use FILE level, but those files need to be connected to those source files.