Vault Window flipped

[tahdesign1]

I know this must be something simple but this morning my main Vault window has the folders at the bottom instead of the top.

My folders have always been on top of view but no sorting functions have any effect.

How do I get these back up top?

[ihayesjr]

@tahdesign1 

Right-click at the top of any column.

Click Customize View

In the Customize View dialog, click the Reset button.

See if this resolves the problem.

[tahdesign1]

If this is what you meant it had no effect

[tahdesign1]

Ok so I was able to reproduce what is happening.

When I customize a view and/or make a new custom view the folders flip to the bottom for all of the Vault once I leave the dialog.

No matter what I do from that point within that session I can not make them go back up top.

However, if I closed down the session and restart the Vault application, the folders are once again at the top.

I don't know if this has always happened but I do not remember it ever happing before.

Al least I know how to fix it.

[Gabriel_Watson]

Right-click the header bar and pick:

[tahdesign1]

That has no effect on where the sub-folders are shown.

Only the order of what is shown is effected where it is being shown.

Meaning that this sorts the sub-folders by name but they still stay at the bottom of the window.

However, as previous shown, I know when this happens and how to fix it.

1. Whenever I make a custom view or edit an existing custom view the folder end up at the bottom of the window in that Vault session.
2. If I shut down the Vault session and restart the folders are back at the top of the window.

[Gabriel_Watson]

Found the solution here:
https://knowledge.autodesk.com/support/vault-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

Check the screencast as the instructions are simple but harder to understand.

[tahdesign1]

Sorry but that setting only allows you to just show files or just show folders.

It has no effect on the folders being at the bottom after you edit and custom view.

However, shutting down the client and restarting always seems to work.

[Eide.N · Accepted solution]

@tahdesign1 , that is indeed where you change it - click on the words "Entity Type" instead of clicking on the ^ which brings you to a filter menu.

   

[tahdesign1]

Yes thank you that did work. Not very straight forward to know that method.

So still the question remains is to why this happens very time I customize a view.

And then why would it return to normal by leaving and reentering the software which really is quicker than exposing that custom view setting.

[Gabriel_Watson]

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@tahdesign1 wrote:

Yes thank you that did work. Not very straight forward to know that method.

 This is why I mentioned that "instructions are simple but harder to understand." in the video I linked above. Same solution.

[tahdesign1]

Yeah not very evented at all in that video as to what exactly they are doing.

Also I could not follow that because for some reason my view menu is not exposing the "Customize View" select 

I had to get there from rmb on the window title bar

Even knowing this it still messes up. I can change it in one Vault session and it reverts in the next.

Only is happening after using the Manage Custom Views dialog