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Vault error after viewing too many files

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steveh3
Advisor
385 Views, 2 Replies
‎07-07-2017 10:24 AM
‎07-07-2017 10:24 AM

Vault error after viewing too many files

Gang...

 

We were getting similar error in VP2016 and now seeing it in VP2017 too on all workstations.

 

If we restart Vault it fixes it.

 

Running VP2017 with latest hotfixes and ADR 2018. It happened with ADR 2013 too.

 

We get this error after viewing numerous files in preview tab, could be 5 files, could be 20...not set threshold that we can tell...Design Review Error.png

 

Thanks in advance...

 

 

Inventor---Vault Professional
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Message 2 of 3
Senthil_Kumar
Autodesk
in reply to: steveh3
‎07-10-2017 02:11 AM
‎07-10-2017 02:11 AM

@steveh3 Just to confirm. Do you have this 2017.1 Update installed? Because with this update we have resolved this issue. also what is the OS?



Senthil Kumar
Development Manager,
Autodesk, Inc.

Be sure to check out the Vault Help!
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Message 3 of 3
steveh3
Advisor
in reply to: Senthil_Kumar
‎07-10-2017 04:48 AM
‎07-10-2017 04:48 AM

Senthil...

 

Looks like that might have been it.

Hotfixes were not installed on that machine.

 

Thanks for the guidance,

 

Steve H.

Inventor---Vault Professional
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