Vault 2021.1.1 - Issues with Item BOM

[Nick_Hall]

I've just installed the 2021.1 & 2021.1.1 Updates, and I have a problem with the Multi-level BOM view

In 2021.0, there were (+) symbols to expand the tree on every level as shown here

Now I can only expand a single level

The only thing I can find online is this  - https://knowledge.autodesk.com/support/vault-products/learn-explore/caas/sfdcarticles/sfdcarticles/W... - which only mentions the issue when searching, but otherwise is identical

Am I missing something? Surely this functionality cannot be "as designed"?

Any help or insight would be appreciated

Nick

[johannes.bauer · Accepted solution]

Hi @Nick_Hall,

Is your server the same patch level as your client?

[Nick_Hall]

Hi Johannes

I've just got back from vacation (it's summer here in NZ) and I can't remember much from before Christmas

I'm not in the office until Wednesday - I'll check then & get back to you

Nick

[Nick_Hall]

Hi Johannes

I've just tested on my machine and with matching updates on server & client, it seems to be working

I can't get access to the customer server as they have made some changes to their Remote Access & need to make some changes - as soon as I can I'll check their server & get back to you

Nick

[Nick_Hall]

Hi Johannes

I've just checked on the customer server, and they had Update 2021.0.1 

I upgraded the server to 2021.1.1 &so we had matching updates on server & client, and now it seems to be working

Thanks for your help

Nick