Renamed PC vault error

[alex.evers]

Hello Everybody,

I'm running Inventor 2020 with the vault 2020 running on localhost (currently one user). All latest updates are installed.

During the weekend I renamed my computer, not knowing what the effect was for the vault server. 

Now when I try to start inventor or vault I get this error message:

Then I tried checking ADMS console. This gave me this error, which closes the program when OK is pressed.

I looked online and found this topic: https://knowledge.autodesk.com/search-result/caas/CloudHelp/cloudhelp/2017/ENU/Vault-Admin/files/GUI...

Unfortunately when I tried it I got this error..:

Now I'm kinda stuck on what to do. 

Thank you for reading/helping!

[gandhey]

Hello,

In the command line argument - please give the actual server names, looking at the last snap I guess you are using the server names given in the example.

Regards,

Yogeshwar

(Vault team)

[alex.evers]

Maybe a stupid question but where can I find the actual server names? Because when I try "localhost" I get the same error.

[gandhey]

Hello,

oldserver name you can find it in the web.config file : (in the identity impersonate section)

C:\Program Files\Autodesk\ADMS Professional 20**\Server\Web\Services

And the new server name is the new computer name you have specified.

Regards,

Yogeshwar

(Vault team)

[alex.evers]

Hello,

There is no identity impersonate section in the web.config file? At least on my computer. 

(I am not using Vault professional I have vault Basic).

[JamesMcMullen]

Hi Alex,

The command that you executed is to help you with the syntax as Yogeshwar was mentioning above. The best way to get that information is to execute a couple commands in the Microsoft Command Prompt (mainly the program you used to execute the command line).  Once you have that open, let's try the following:

1. Get the original server name

   a.  type in "SQLCMD -S localhost\AUTODESKVAULT"

   b.  type in "select @@servername 

   c.  type "GO"

   d.  (write down somewhere the name that it returns since this will be the SNO option)

   e.  type "exit"

2. Get the new server name

   a.  type in "hostname"

   b.  (write down somewhere the value returned here since this is your SNN option)

At this point, execute your original command you called out in your original post.  Unfortunately, I have no way of helping you getting the other information the command executes.  For the DBU and DBP, our example assumes the defaults.  

For others, here is the command line again:

Connectivity.ADMSConsole.exe -OSiteRename -SNOserver -SNNnewserver -VU(Vault Administrator Name) -VP(Vault Administrator Password) -DBUsa -DBPAutodeskVault@26200

Thanks,

[alex.evers]

Hi James,

Thank you! That fixed that issue.

Only now a new problem arose.. The new server name is not a member:

I then tried logging into ADMS, which gave me this:

How can I add the server to the list?

Many thanks!

[JamesMcMullen]

That is odd.  Is it possible to let us know what you inputted in for the SNO and the SNN options?  Mainly would like to see the results of the command line operation as well.   It feels like something was inputted improperly.

Thanks,

[alex.evers]

Thank you for your time James.

Here are the 2 commands I use:

cd C:\Program Files\Autodesk\ADMS 2020\ADMS Console

Connectivity.ADMSConsole.exe -OSiteRename -SNODESKTOP-SEJMLEH -SNNALEX -VUAdministrator -VP -DBUsa -DBPAutodeskVault@26200

When I tried to change the name back to the old one I still get the same member error.

[gandhey · Accepted solution]

Hello,

For the error seen with ADMS launch, I think you need to set/change the SQL user account password. You can do so by accessing the sql server instance using SQL Server management studio.

https://knowledge.autodesk.com/support/vault-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

Regards,

Yogeshwar

(Vault team)

[alex.evers]

Yes! I got it:

I installed Microsoft SQL server management studio, the login wasn't there so I created it with the same name and mapped it to my Vault database. 

Thank you very much!😀