"Object reference not set to an instance of an object" error when changing revision

"Object reference not set to an instance of an object" error when changing revision

isidro.nunez
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"Object reference not set to an instance of an object" error when changing revision

isidro.nunez
Contributor
Contributor

Hi, I'm getting the following error when I try to change item's revision or when the cycle of life adds a new revision:

error.png

"Object reference not set to an instance of an object"

 

I'm using Vault Professional 2021.2.4. A few month ago, before installing the updates 2021.2.X, everything was working fine. I have tried to uninstall the updates, but the error keeps showing up. This error happens always, on all the old and new items. What could be wrong?

 

Thank you

 

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CGBenner
Community Manager
Community Manager

@isidro.nunez 

 

Hello.  This is a very common and generic error message, unfortunately it can be a large number of things causing it.  I would start HERE with this Knowledge document, and see if there is anything in here that helps.  If that is not helping, you may need to open a Support ticket through Autodesk, or your local reseller.  Good luck!

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Chris Benner
Community Manager

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isidro.nunez
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Contributor
Accepted solution

Solved with 2021.3 update,

 

Thanks

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