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Often appcrash by replacing standard parts in Vault

3 REPLIES 3
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Message 1 of 4
norman_roith
316 Views, 3 Replies

Often appcrash by replacing standard parts in Vault

Hi,

we are using the "replace"-function in Vault, because we have to replace older states of standard parts to newer ones.

Usually the "replace"-function is working well. But often by choosing the part which will replace the old ones at this point Vault crashes/freezes.

 

Unbenannt.PNG

After confirming the new standard part with "ok" Vault chrashes/freezes and we have to kill the process.

We tried this at different workstations and always we had the same problem.

 

Do someone know this problem or had a similar problem and is there a reason and/or solution?

 

Vault version:

Unbenannt2.PNG

 

 

 

 

Regards

Norman

3 REPLIES 3
Message 2 of 4
ihayesjr
in reply to: norman_roith

You should update your server and client to 2017.2.4 Update to see if the crash still happens.




Irvin Hayes Jr
Sr. Product Manager
Autodesk, Inc.

Vault - Under the Hood Blog
Message 3 of 4
norman_roith
in reply to: ihayesjr

Thank you for your answer! We will try fixing the problem by updating.

Message 4 of 4
norman_roith
in reply to: ihayesjr

Hi,
we did the update at all clients and our vault server. The problem is still the same.

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