No jobs created after state change

[ppauleSHGR6]

Hi everyone,

I'm facing following issue in a Vault Professional 2023 environment.

After releasing a drawing no jobs are created for this drawing.

The strange behaviour is that this doesn't happen with all drawings - sometimes it works perfectly, sometimes it doesn't.

The goal is to create the PDF for a drawing when the drawing gets released.

The life cycle transition is configured as in the following screenshot:

Whenever the job creation fails, I can see following error in the vlog on the Vault server:

26.02.2025 14:41:56 *******************************************************************
Fehler: Soap-Ausnahmefehler (mesg-id = 638761777167445494)
Ausnahme: BadId [160] (161511)
Stacktrace:
Server stack trace:
bei Connectivity.Core.BusinessLogic.JobBL.UpdateJobFailure(Int64 id, String statusMsg)
bei System.Runtime.Remoting.Messaging.Message.Dispatch(Object target)
bei System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg)

Exception rethrown at [0]:
bei System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
bei System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
bei Connectivity.Core.Services.JobService.UpdateJobFailure(Int64 id, String statusMsg)
bei SyncInvokeUpdateJobFailure(Object , Object[] , Object[] )
bei System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
bei System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
bei System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
bei System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
bei System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

Does anyone have an idea what the reason could be?

Is anyone aware of this behaviour?

Any help is very much appreciated.

Thank you.

[ppauleSHGR6 · Accepted solution]

Hi everyone,

after some more investigations I found the cause for this issue.

It looks like that the error shown in the vlog wasn't the reason for the missing jobs.

The problem was caused by changing the life cycle in the same “Change status” process of the drawing.

Steps I did before (no "Synchronize Properties" or PDF job was created):

1. Select drawing

2. "Change state..."

3. Change life cycle

4. Change state to "Released" state

5. Save state change

-> No jobs created, the state transition as configured was not found/executed

To make it work properly, you have to do it in two steps:

Step 1

1. Select drawing

2. "Change state..."

3. Change life cycle and leave "In edition" state

4. Save state change

Step 2

5. "Change state..." again

6. Change state to "Released" state

7. Save state change

-> Jobs created as configured in state transition

Maybe that will help someone who comes over the same problem.

Thank you.