I can't check in/out without hitting enter/esc button.

[laura.ors72]

I'm not sure where its a Vault issue or a Autocad setting issue.

A month ago I didn't have to press enter or esc in order to check my files into Vault or out of it but now is a constant problem and since then my Autocad performance is not as good as it used, sometimes it just freezes and I have to force it to close. I'm not an expert in these software but as an electrical engineer this is my work tool everyday.

I'll appreciate any help.

[Gabriel_Watson]

Are you checking in directly from AutoCAD? You should usually have a prompt for Comments and options before the check in operation executes, unless your Vault plugin is usually (a month ago and before) set to suppress those dialogs (red arrows in the picture below).

I also recommend you to turn the Visualization Attachment Options to "Do Not Create", inside each of those dialog suppression options (even if you decide later to un-checkmark the dialog suppression, these settings will be active). Creating visualizations upon check in takes some extra time and may be creating some issues for you.

[laura.ors72]

Hello!  Thanks for your help. 

Yes, I check in/out my files directly from Autocad, the options in the Dialog Supression are checked since I always need to make sure I have the right path for those drawings in Vault.  Even when if check the dialog supression options (for saving some time as you mentioned) for default I have the "do not create" option active. 

I don't know if I, by mistake ,set something in my Autocad and so I always have to hit these buttons. The problem started when I added a TV to my computer to work faster with two screens. I had a Samsung monitor and everything used to work just fine and now  even if I don't have plugged that TV screen I'm not able to work as smoothly as in the past. I don't know if these simple details matter, hopefully yes. 

[Gabriel_Watson · Accepted solution]

Sometimes multiple monitors can cause a prompt to show up outside of any display area, and you can use the following to check for those (while your application is selected as active and while it is frozen/stuck):
- press ALT+SPACE, then release, then press "M", release again, press arrow left or right, release, and see if hovering the mouse (not clicking) you are able to bring any prompts back into the display area.

The reason for me to suggest that is mainly because what you describe as ESC/ENTER to check in could be related to closing a hidden prompt like the Check In prompt from the Vault plugin in AutoCAD. This has happened often with my teams.

[laura.ors72]

Thank you so much!! It did work.