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Hi @bricahil,
Welcome to Autodesk Trial Connect!
Can you share any screenshots of where this happening? Any further details would be appreciated.
Whilst I don't have much information, the steps in this first article may be helpful, or the steps in this second article may also be helpful, depending on the root cause. An installation log would be really helpful here - steps to find the log can be found here.
I look forward to hearing from you,
Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'
Leo Warren
Community Manager - Students & Educators
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette
Hello, @bricahil,
Did my previous post help you and answer your question?
If yes, feel free to click on the button "Mark as Solution". Thus, other users can also benefit from the information.
In case you still need help, please feel free to provide an update here so we as Community know how we can help you best moving forward.
All the best,
Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'
Leo Warren
Community Manager - Students & Educators
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette
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