How to start a Revit Trial?

[dcondillac]

Same as other people here, I filled my information out as a business and downloaded the Revit setup installer. After the download, I launched the program and screen pops up saying I have no active license or trials associated with my email (see attached image). If I click the "Get Free Trial" button, it takes me to the original page. I can fill my information out again, get another copy of the installer, be told the program is already installed, and the process will loop. My account shows no products have been activated. How do I activate the trial?

Original Title: Revit Trial
Title changed by @LeoWarren-EDU to improve clarity.

[LeoWarren-EDU]

Hi @dcondillac,

Since the Revit trial is not appearing your account after repeatedly downloading the installer, I am creating a support case on your behalf so our support team can look into your account,

They will be in touch soon,

Please let me know if you have any further questions,

[dcondillac · Accepted solution]

For anyone that is having problems - try using a different browser. I had been using Firefox and couldnt get the trail to show in my account. I switched to Chrome and it worked.  Worth a go!

[LeoWarren-EDU]

Hi @dcondillac,

Thank you so much for following up and marking a solution!

[maria_odinos23]

Hello, 

I followed the instructions but it didn't work, it still gave me only the options of a serial number or a license. Help please

[LeoWarren-EDU]

Hi @maria_odinos23,

Does the screen you are on look like the image below? (The product may be different)

If so, please follow the instructions in this article.

Otherwise, can you please share a screenshot? Any further details would be appreciated,

All the best,