@sean_holmes4FHU6ShotGRID is now called Flow Production Tracking
https://www.autodesk.com/campaigns/film-tv
The product is not supported in these forums, they have their own unique-ness going on. You can also try the Knowledge base page:
https://www.autodesk.com/support/technical/product/flow-production-tracking

https://community.shotgridsoftware.com/
RV has only support inside Flow Production Tracking community above and whatever links you find here
https://help.autodesk.com/view/SGSUB/ENU/?guid=SG_RV_rv_osrv_html
IF.... you clicked here and got lost and that i the AI you are inquiring about

Then @CGBenner may not know that and your query needs to be redirected to another person outside these forums. Either way, what you seek is not hosted around here at all and that link should have noted that.