Emoji's not getting attached to Forum posts

[rushabhthakkar_910]

I don't know why, but emoji's are not getting attached to any posts..

I get some error to check the write-up, and as soon as I remove the Emoji, the post gets posted..

[CGBenner]

🎩 Test...

@rushabhthakkar_910 

Are you using the Emoji tool on the menu?  What browser?

[rushabhthakkar_910]

@CGBenner,

Yes, using Emojis from the menu on AKN. Browser is Chrome. 

And facing this issue from both Mobile and Laptop.. 

[pendean]

😉 🙂 keyboard test

[rushabhthakkar_910]

Keyboard Test..

[rushabhthakkar_910]

@pendean & @CGBenner, 

Attaching the Screencast video which shows error due to Emoji..!!

Screencast Video- (https://autode.sk/3NlRffZ)

[CGBenner]

@rushabhthakkar_910 

Thank you for the Screencast.  I've reported this for investigation.

If you're on a Windows machine, try this:  Hold down the Wondows button and press "period".  See if you can insert emojis that way?

[rushabhthakkar_910]

Keyboard Test

😊😂

[rushabhthakkar_910]

@CGBenner, 

This Worked.. And No issues, I'll use this way to add Emoji's to the Replies until the issue is solved..!!

(https://autode.sk/3FvbZPA)

[CGBenner]

@rushabhthakkar_910 

Can you try a few things for us?

1. Test this on a dofferent browser like Safari, Firefox or Edge?
2. Clear your Chrome cache and test again?

[rushabhthakkar_910]

Keyboard Test.. (Microsoft Edge)

[rushabhthakkar_910]

@CGBenner, Tried them, and same Results..!!

(https://autode.sk/3FvbZPA)

[rxi.gg]

Keyboard Test 🙂

[rxi.gg]

Not working in chrome from here... 

[CGBenner]

@rushabhthakkar_910 @rxi.gg 

Are you still experiencing the same behavior?  Our team cannot reproduce the issue on our end, and has suggested that you log out, log back in and also try clearing cache and cookies again, using the steps on THIS PAGE.  

Please let me know how it goes.

[rushabhthakkar_910]

Keyboard Test..!! 😀

[rushabhthakkar_910]

@CGBenner , Nope.. It's working fine. And inserted Emoji above from AKN itself and not by windows keyboard..

[CGBenner]

@rushabhthakkar_910 

Thank you!