Access violation in module 'igxelpgicd64.dll'

Access violation in module 'igxelpgicd64.dll'

grace_cawdron3GNYF
Explorer Explorer
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Access violation in module 'igxelpgicd64.dll'

grace_cawdron3GNYF
Explorer
Explorer

Hi, I keep getting this error when I try and create pre-stressed beams and now my grillage. 

 

It happened when I was creating my grillage and now I can't open the file and I get 'An internal error has occured in file_to_bridge().'

 

Please help.

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simon_hooper
Autodesk
Autodesk

Hi

 

Has this always happened with Structural Bridge Design, or is it a new issue?  If a new issue, did this occur after installing a new version.  If so, what version?

The library mentioned is a OpenGL graphics library so it might be worth toggling your hardware acceleration option as described here to see if becomes more stable:

https://help.autodesk.com/view/SBRDES/ENU/?guid=2025.0_64-bit

This option was introduced in 2025.0 version.

 

Simon




Simon Hooper
Software Development

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