[ERROR] Failed to establish connection.

[ToddRogers-WPM]

I've been getting this for days now. Log file is below...

07:54:22 Starting editor...
07:54:25 [INFO] Stingray started
07:54:25 Performing License Authorization...
07:54:25 [CLIC] Initializing
07:54:37 [INFO] "[CLIC] CLIC Initialization"
07:54:37 [INFO] "[CLIC] CLIC Version : 4.1.1.0"
07:54:37 [INFO] "[CLIC] Startup Options : {\"ApplicationPath\":\"C:/Program Files/Autodesk/Stingray/1.6.1011.0/editor\",\"InitializeUI\":true,\"ParentWindow\":\"0000000000000000\",\"RuntimeVersion\":\"4.1.1.0\"}"
07:54:37 [INFO] "[CLIC] CLIC Initialization[END]"
07:54:37 [INFO] "[CLIC] Loading product features"
07:54:37 [INFO] "[CLIC] Key : _LOG; Value : C:/Users/TRogers/AppData/Local/Autodesk/Stingray/Logs/stingray_log_2017-02-21 07_54_182.txt"
07:54:37 [INFO] "[CLIC] Key : _LOCALE; Value : en-US"
07:54:37 [INFO] "[CLIC] Key : _DEF_PROD_KEY; Value : A72I1"
07:54:37 [INFO] "[CLIC] Key : _DEF_PROD_VER; Value : 2017.0.0.F"
07:54:37 [INFO] "[CLIC] Key : _CASCADING; Value : 1"
07:54:37 [INFO] "[CLIC] Key : _RESOURCE; Value : C:/Program Files/Autodesk/Stingray/1.6.1011.0/editor"
07:54:37 [INFO] "[CLIC] Key : _BRANDING_BACKGROUND; Value : C:/Program Files/Autodesk/Stingray/1.6.1011.0/editor/resources/StingrayGetStarted.png"
07:54:37 [INFO] "[CLIC] Loading product features[END]"
07:54:50 Starting backend...
07:54:50 [INFO] Backend process launched
07:54:50 Initializing backend
07:54:52 [ERROR] Failed to establish connection.
7:54:53 AM [Info] - Editor / General: Running Stingray Release at version 1.6.1011.0 [78475234484fffa8693beb068f4ce096614333af]
07:54:53 [WARNING] Retrying connection...
07:54:55 [ERROR] Failed to establish connection.
07:54:56 [WARNING] Retrying connection...
07:54:58 [ERROR] Failed to establish connection.
07:54:59 [WARNING] Retrying connection...
07:55:01 [ERROR] Failed to establish connection.
07:55:02 [WARNING] Retrying connection...
07:55:03 [INFO] Connected to backend.
7:55:02 AM [Debug] - 2/21/2017 7:55:02 AM [Info] Server started at ws://127.0.0.1:12011
7:55:02 AM [Debug] - Backend ready took 9095 ms
7:55:03 AM [Debug] - Frontend started
7:55:15 AM [Notice] - Loading services...
07:55:15 Loading project C:\Users\TRogers\Desktop\Webinar\Site_Stingray\Site_Stingray
07:55:15 Loading services...
07:55:16 Loading project Site_Stingray...
07:55:17 Launching asset server...
07:55:20 Loading Site_Stingray (1755) assets...
7:55:16 AM [Notice] - Loading project Site_Stingray...
7:55:17 AM [Notice] - Launching asset server...
7:55:20 AM [Debug] - First chance exception, System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 127.0.0.1:14032
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
7:55:20 AM [Debug] - First chance exception, System.Net.Sockets.SocketException (0x80004005): The operation completed successfully
   at Stingray.Foundation.Engine.Connection.ConsoleConnection.Connect(String ip, Int32 port, String request, Int32 max_wait_ms)
7:55:20 AM [Notice] - Loading Site_Stingray (1755) assets...
7:55:20 AM [Debug] - First chance exception, System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 127.0.0.1:14032
   at System.Net.Sockets.Socket.DoMultipleAddressConnectCallback(Object result, MultipleAddressConnectAsyncResult context)
7:55:20 AM [Progress] - Scanning dependencies...
07:55:27 Loading modules...
7:55:27 AM [Notice] - Loading modules...
07:55:32 Initializing editor...
07:55:33 Loading page C:/Program Files/Autodesk/Stingray/1.6.1011.0/editor/core/boot.html?partial=C:/Program Files/Autodesk/Stingray/1.6.1011.0/editor/core/window&mode=core%2Fprogram&teamCity=false&title=Stingray%20Editor&winId=main
07:55:33 [WARNING] libpng warning: iCCP: known incorrect sRGB profile
07:55:33 [WARNING] libpng warning: iCCP: known incorrect sRGB profile
07:55:33 [INFO] "[CLIC] Session Info"
07:55:33 [INFO] "[CLIC] _AUTHORIZED : 1"
07:55:33 [INFO] "[CLIC] _METHOD : _STANDALONE"
07:55:33 [INFO] "[CLIC] _DEF_PROD_KEY : A72I1"
07:55:33 [INFO] "[CLIC] _DEF_PROD_VER : 2017.0.0.F"
07:55:33 [INFO] "[CLIC] _IS_TRIAL : 0"
07:55:33 [INFO] "[CLIC] _USERID : "
07:55:33 [INFO] "[CLIC] _USERNAME : "
07:55:33 [INFO] "[CLIC] _EXP_DATE : 2038-01-01"
07:55:33 [INFO] "[CLIC] _FEATURE_NAME : STNGRAY_F_S"
07:55:33 [INFO] "[CLIC] _FEATURE_VERSION : 2016.0725"
07:55:33 [INFO] "[CLIC] _SN : xxx-xxxxxxxx"
07:55:33 [INFO] "[CLIC] _ACCESSTOKEN : "
07:55:33 [INFO] "[CLIC] Session Info[END]"
07:55:33 [INFO] "[MC3] MC3 Session Info"
07:55:33 [INFO] "[MC3] _BEHAVIOR : TERM_EXTENDABLE"
07:55:33 [INFO] "[MC3] _USAGE : NFR"
07:55:33 [INFO] "[MC3] _EXP_STATE : YYYYMMDD"
07:55:33 [INFO] "[MC3] MC3 Session Info[END]"
07:55:33 [DEBUG] "[CLIC] CreateHTMLRenderFrame : {\"Height\":22,\"MainWindow\":\"00000000001E0D74\",\"ParentWindow\":\"00000000001E0D74\",\"RequestedRegion\":7,\"ShowWindow\":true,\"Url\":\"sds://clm/engine/button.clm.html?locale=en-US\",\"Width\":225,\"WindowId\":\"IPMButton\",\"WindowLocation\":4}"
07:55:33 [DEBUG] "[CLIC] ShowModelessHtmlPopupWindow : {\"Height\":83,\"OwnerWindow\":\"00000000000A05C2\",\"OwnerWindowId\":\"IPMButton\",\"ShowWindow\":false,\"StuckToOwner\":true,\"Url\":\"sds://clm/engine/load.UserAccountMenu.html?locale=en-US\",\"Width\":255,\"WindowId\":\"AccountOptionsMenuWindow\",\"WindowLocation\":8,\"WindowStyle\":2}"
07:55:33 [WARNING] libpng warning: iCCP: known incorrect sRGB profile
07:55:33 [WARNING] libpng warning: iCCP: known incorrect sRGB profile
07:55:33 [WARNING] QWindowsWindow::setGeometryDp: Unable to set geometry 1920x1057+0+23 on QWidgetWindow/'StingrayEditorClassWindow'. Resulting geometry:  1920x1053+0+23 (frame: 8, 31, 8, 8, custom margin: 0, 0, 0, 0, minimum size: 0x69, maximum size: 16777215x16777215).
07:55:33 [WARNING] QWindowsWindow::setGeometryDp: Unable to set geometry 1920x1057+0+23 on QWidgetWindow/'StingrayEditorClassWindow'. Resulting geometry:  1920x1053+0+23 (frame: 8, 31, 8, 8, custom margin: 0, 0, 0, 0, minimum size: 0x69, maximum size: 16777215x16777215).
7:55:32 AM [Debug] - Loading project C:\Users\TRogers\Desktop\Webinar\Site_Stingray\Site_Stingray\Site_Stingray.stingray_project took 17450 ms
7:55:32 AM [Debug] - Compiling for Windows
7:55:33 AM [Info] - Data / Compiler: Start compiling `f45643bd`
7:55:35 AM [Notice] - Dependency parsing finished
7:55:41 AM [Debug] - Requested generation of thumbnail for content/models/Site/site_stingray.
7:55:43 AM [Notice] - Compiling 20 assets...
7:55:44 AM [Progress] - Data Compiling: content/models/Site/textures/window_03_arviragus_2.dds.texture
7:55:44 AM [Info] - Data / Compiler: Compiled <a href='asset://content/models/Site/textures/window_03_arviragus_2.dds.texture'>content/models/Site/textures/window_03_arviragus_2.dds.texture</a>
7:55:44 AM [Progress] - Data Compiling: content/levels/character.level
7:55:44 AM [Info] - Data / Compiler: Compiled <a href='asset://content/levels/character.level'>content/levels/character.level</a>
7:55:45 AM [Progress] - Data Compiling: content/models/Site/textures/p_fill01.texture
7:55:49 AM [Warning] - Data / Compiler: Texture <a href='asset://content/models/Site/textures/chainlink-fence(transparent).png'>content/models/Site/textures/chainlink-fence(transparent).png</a> will be resized from 4840x3750 to 4840x3752 to align with chosen compression constraints. This may result in a noticeably reduced level of quality. We recommend you replace this texture with one that has dimensions which correspond to the compression algorithm.
7:55:49 AM [Info] - Data / Compiler: Compiled <a href='asset://content/models/Site/textures/p_fill01.texture'>content/models/Site/textures/p_fill01.texture</a>
7:55:49 AM [Progress] - Data Compiling: content/models/Site/textures/asphalt2.texture
7:55:49 AM [Info] - Data / Compiler: Compiled <a href='asset://content/models/Site/textures/asphalt2.texture'>content/models/Site/textures/asphalt2.texture</a>
7:55:49 AM [Progress] - Data Compiling: content/models/Site/textures/bikebricks01.texture
7:55:49 AM [Info] - Data / Compiler: Compiled <a href='asset://content/models/Site/textures/bikebricks01.texture'>content/models/Site/textures/bikebricks01.texture</a>
7:55:49 AM [Progress] - Data Compiling: content/models/Site/textures/diamond03.texture
7:55:49 AM [Info] - Data / Compiler: Compiled <a href='asset://content/models/Site/textures/diamond03.texture'>content/models/Site/textures/diamond03.texture</a>
7:56:03 AM [Info] - Data / FBX: Importing .fbx file to SceneDatabase <a href='asset://content/models/Site/site_stingray.fbx'>content/models/Site/site_stingray.fbx</a>
7:56:11 AM [Progress] - Data Compiling: content/models/Site/textures/chainlink-fence(transparent).texture
7:56:11 AM [Info] - Data / Compiler: Compiled <a href='asset://content/models/Site/textures/chainlink-fence(transparent).texture'>content/models/Site/textures/chainlink-fence(transparent).texture</a>
8:14:20 AM [Debug] - First chance exception, System.Management.ManagementException: Unexpected error
   at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
8:14:39 AM [Debug] - First chance exception, System.Threading.ThreadAbortException: Thread was being aborted.
   at System.Net.UnsafeNclNativeMethods.OSSOCK.select(Int32 ignoredParameter, IntPtr[] readfds, IntPtr[] writefds, IntPtr[] exceptfds, TimeValue& timeout)
   at System.Net.Sockets.Socket.Poll(Int32 microSeconds, SelectMode mode)
8:14:40 AM [Debug] - First chance exception, System.Threading.ThreadAbortException: Thread was being aborted.
   at Stingray.Foundation.Engine.Compiler.DataCompilerClient.JobConsumerThread()
8:14:40 AM [Debug] - First chance exception, System.Threading.ThreadAbortException: Thread was being aborted.
   at Stingray.Foundation.Engine.Compiler.DataCompilerClient.JobConsumerThread()
08:14:58 [INFO] Closing backend session.
08:14:58 [INFO] Web socket disconnected

The remote host closed the connection
08:15:05 [WARNING] Retrying connection...
08:15:09 [WARNING] Retrying connection...
08:15:09 [ERROR] Failed to establish connection.
08:15:12 [WARNING] Retrying connection...
08:15:16 [ERROR] Failed to establish connection.
08:15:17 [WARNING] Retrying connection...
08:15:19 [ERROR] Failed to establish connection.
08:15:20 [WARNING] Retrying connection...
08:15:24 [ERROR] Failed to establish connection.
08:15:24 [WARNING] Retrying connection...
08:15:27 [ERROR] Failed to establish connection.
08:15:27 [WARNING] Retrying connection...
08:15:29 [ERROR] Failed to establish connection.
08:15:31 [WARNING] Retrying connection...
08:15:33 [ERROR] Failed to establish connection.
08:15:34 [WARNING] Retrying connection...
08:15:36 [ERROR] Failed to establish connection.
08:15:37 [ERROR] Failed to connect to backend.
08:15:37 [INFO] Closing backend session.

[joshua.racz]

Hello,

It looks like Stingray is failing to connect properly.  Do you have any firewalls in place on your PC?  If so, could you make sure the following are allowed all TCP and UDP connections:

<Stingray Directory>\engine\win32\release\stingray_win32_release.exe

<Stingray Directory>\engine\win64\release\stingray_win64_release.exe

<Stingray Directory>\engine\win32\dev\stingray_win32_dev.exe

<Stingray Directory>\engine\win64\dev\stingray_win64_dev.exe

Thanks!

- Joshua

[ToddRogers-WPM]

Thanks @joshua.racz. I reformatted yesterday. Been needing to do this for a while now. I have firewall disabled now. Once I get it reinstalled I'll post back.

[ToddRogers-WPM]

Fresh, clean Windows and Stingray install. All firewalls are off and I'm getting the same thing.

[joshua.racz]

Hello @ToddRogers-WPM,

We have just released our latest version of Stingray (1.7.1177.0) yesterday afternoon.  It has some fixes that may pertain to your issue you are having.  Could you try running this version to see if it works for you, and provide any logs if it doesn't?

Stingray 1.7.1177.0

Thanks!

[ToddRogers-WPM]

That's the version I am running.

[ToddRogers-WPM]

So far, I have had this for an hour and a half...

[joshua.racz]

I spoke with my colleagues on the matter and they mentioned the socket is not being created due to something that is blocking the port, thus preventing things from working.  This page here may help with what may be blocking you from working on your project: http://stackoverflow.com/questions/48198/how-can-you-find-out-which-process-is-listening-on-a-port-o...

If this doesn't work for you, send us your project and we will take a look and see where the problem is.

Thanks!

[ToddRogers-WPM]

Here's the latest...

Editor / General: Data / : Page allocator failed allocating 2148319820 bytes, total xxx-xxxxxxxx

Assertion failed `p` at `D:\BuildAgent\work\a\git_work\runtime\foundation\memory\page_allocator.cpp:45`

Build identifier: `9ccdd653212676f45afc34869ee2be2046642bd0`

Product version: `Release (1.7.1177.0)`

Callstack
----------------------------------------

    {0000000140000000,  00c6d000, 5890e198, 08f1db88-6c52-49af-b68a-1b01b72a0a00, 00000001, D:\BuildAgent\work\a\git_work\build\binaries\engine\win64\dev\stingray_win64_dev.pdb}
    {00007ffd50300000,  001d1000, 5825887f, 4e0ac1e0-213f-4db5-be3d-07b0a54565c0, 00000001, ntdll.pdb}
    {00007ffd50170000,  000ab000, 57899a29, 4fa6ed6a-61a9-4bf0-ab62-8cf4d1c518cb, 00000001, kernel32.pdb}
    {00007ffd4cc60000,  0021d000, 582588e6, 2797f41d-a1eb-4d39-a25c-73c95bc7c790, 00000001, kernelbase.pdb}
    {00007ffd4a510000,  0007a000, 578999e1, db81d4b7-c723-4f17-a3ff-0b368e1e09d9, 00000001, apphelp.pdb}
    {00007ffd4eaf0000,  00165000, 584a7939, 27ac3870-843a-4955-8959-446a7ee7c93e, 00000001, user32.pdb}
    {00007ffd4ce80000,  0001e000, 57a05800, d746baf2-f0c0-4d5e-9781-c9cc9b12a2ed, 00000001, win32u.pdb}
    {00007ffd4eab0000,  00034000, 57dace36, b69f1692-dab7-4a9b-a5fe-c70fa0f9fc78, 00000001, gdi32.pdb}
    {00007ffd4c9c0000,  00182000, 584a7c3b, e109b8c8-9e4f-4b7e-a033-563bc41d90f9, 00000001, gdi32full.pdb}
    {00007ffd4ec60000,  01509000, 585a27b3, bce368c3-ebe0-4452-aabe-c7e3c6dc4011, 00000001, shell32.pdb}
    {00007ffd4e960000,  0009e000, 57899b47, 4a088ec0-6e01-435f-a64a-606ea9cd624b, 00000001, msvcrt.pdb}
    {00007ffd4cea0000,  00042000, 57899b3c, 0c85585e-81e5-4222-a306-5e20b6c913d4, 00000001, cfgmgr32.pdb}
    {00007ffd18600000,  003ec000, 5846d13a, 685ef0e9-58e2-4f31-859d-bb4a37d7d6d9, 00000002, C:\Stingray\stingray-lib-physx\open_platforms\bin\vc14win64\PhysX3CHECKED_x64.pdb}
    {00007ffd189f0000,  00258000, 5846d118, 78c5c8b2-1a2e-46b7-888d-ce825250145b, 00000002, C:\Stingray\stingray-lib-physx\open_platforms\bin\vc14win64\PhysX3CommonCHECKED_x64.pdb}
    {00007ffd4a170000,  00023000, 57899ae3, 379c88ea-1098-4be8-a1e1-d72b4c0a836e, 00000001, winmm.pdb}
    {00007ffd4cfa0000,  006da000, 58258b70, 6f090a0b-b39c-46e5-b507-a7ce4e654260, 00000001, Windows.Storage.pdb}
    {00007ffd4e600000,  002c8000, 584a7796, f57042ec-cf15-4be7-a712-12c2587420e5, 00000001, combase.pdb}
    {00007ffd4d790000,  000f5000, 578997b5, 5347fbf2-d7fd-4c99-a15d-54787482262a, 00000001, ucrtbase.pdb}
    {00007ffd1ad70000,  000b6000, 5846d12f, 162fa05e-7962-445c-ab37-92acb06c99c3, 00000002, C:\Stingray\stingray-lib-physx\open_platforms\bin\vc14win64\PhysX3CookingCHECKED_x64.pdb}
    {00007ffd4ddc0000,  00121000, 57a558cf, fa768f13-dfd1-4928-a0b9-8dc77fd1f07f, 00000001, rpcrt4.pdb}
    {00007ffd4cb50000,  0006a000, 57899aef, 856f2a45-58ec-479f-a3bd-3cf3f59f572c, 00000001, bcryptprimitives.pdb}
    {00007ffd4c780000,  0004c000, 57899a1f, 74b38765-bc2d-4d1b-9e53-834273ce9abf, 00000001, powrprof.pdb}
    {00007ffd4e010000,  000a2000, 57899904, d0489f89-4e07-424a-ab5e-626ff8c943dd, 00000001, advapi32.pdb}
    {00007ffd4def0000,  00059000, 57899a7c, 30ca1e05-6912-4449-89db-781be1f7ae5c, 00000001, sechost.pdb}
    {00007ffd50220000,  00052000, 5789988d, fb0e36d3-e977-4e30-82ee-f8f877cae872, 00000001, shlwapi.pdb}
    {00007ffd50280000,  0006a000, 57dacda4, c10549d4-6f60-4c06-97bf-8a1527f13b47, 00000001, ws2_32.pdb}
    {00007ffd4c7d0000,  0000f000, 57899b97, c765cb33-a558-4437-9117-c2f71220c8d7, 00000001, Kernel.Appcore.pdb}
    {00007ffd4d6e0000,  000a9000, 57899893, 1375c24c-4d13-484f-b31c-5b2e9e690f32, 00000001, shcore.pdb}
    {00000000673a0000,  00037000, 55b2dea0, 650dbea9-3556-4a17-9820-6ab88dab85b4, 00000001, c:\buildslave\steam_rel_client_win64\build\src\steam_api\win64\Release\steam_api64.pdb}
    {00007ffd4c760000,  00014000, 57899b70, cac4e3cc-2e9b-4973-b17d-131d0efc8ace, 00000001, profapi.pdb}
    {00007ffd4e0c0000,  00137000, 584a7a91, b11945f1-74de-4a4e-be01-98c88c602fc1, 00000001, ole32.pdb}
    {00007ffd18180000,  001b9000, 5710d955, 856883cb-047e-4577-94ac-4f659f17146d, 00000001, D:\Stingray\3rd\stingray-lib-apex\windows\bin\vc14win64-PhysX_3.3\ApexFrameworkCHECKED_x64.dll.pdb}
    {00007ffd4e470000,  0002e000, 57899b30, e0f6eaf8-d5ed-4c9f-915c-70596898522b, 00000001, imm32.pdb}
    {00007ffd4e2c0000,  00008000, 57899a03, aeda310d-7062-406a-986f-ce25c506506c, 00000001, psapi.pdb}
    {00007ffd1ac10000,  00160000, 570cd1b5, 6f57e952-e9b1-485b-8ffe-acddd47ce79b, 00000001, C:\work\unwraplib\build\release\windows\temp\build64-VS11\bin\RelWithDebInfo\unwraplib.pdb}
    {00007ffd49bf0000,  0002b000, 57899ade, 356dfee8-dafd-4e29-948f-c4cfd5a6222a, 00000001, WINMMBASE.pdb}
    {00007ffd493e0000,  00010000, 4fadc976, 40de6aac-8730-4621-839f-1f38886c5c64, 00000001, D:\bld\devtools\Nexus\Rel\GreenLantern\Source\Sdk.Internal\NvToolsExt\bin\x64.Release\nvToolsExt64_1.pdb}
    {00007ffd23670000,  000d4000, 5098826e, 0d919f6d-d3b1-4959-bde7-139849b2dd6a, 00000001, msvcr110.amd64.pdb}
    {00007ffd4bdc0000,  00038000, 57899803, 5fed668a-9693-4f4f-971d-e9c5e79313b3, 00000001, iphlpapi.pdb}
    {00007ffd40600000,  00192000, 5789985d, bce8b204-8bac-4a4c-87ab-a2bd1cb59847, 00000001, dbghelp.pdb}
    {00007ffd17d30000,  0044c000, 56fa2950, 9d38005a-96d5-480a-b9f5-e5049f8e494b, 00000001, D3DCompiler_47.pdb}
    {00007ffd25a40000,  00040000, 57899b07, 2d73f8a0-19d5-47f7-a036-f60b7358eef0, 00000001, dinput8.pdb}
    {0000000067300000,  00098000, 4df2bcc2, 32f89d1b-58a0-421b-9423-a6bc4c3d4a97, 00000001, msvcp100.amd64.pdb}
    {0000000067220000,  000d2000, 4df2bcac, 25656ec1-1750-43b6-96d8-93aea9e1984b, 00000001, msvcr100.amd64.pdb}
    {00007ffd1a460000,  000ef000, 524f83ff, 3e4edf77-4220-443e-8524-b0a90dfb7699, 00000001, msvcr120.amd64.pdb}
    {00007ffd4c1f0000,  0000b000, 57899bc7, a4945e33-6f83-47dd-a43a-2e9e5fc0ed54, 00000001, cryptbase.pdb}
    {00007ffd3db50000,  00029000, 578997d5, cfa3fe44-ab82-4f4a-923b-4150832c2a9c, 00000001, dbgcore.pdb}
    {00007ffd4b6f0000,  0009f000, 58258ce5, 99702dbc-9865-4637-8bcf-2f8ca3a36b41, 00000001, dxgi.pdb}
    {00007ffd48510000,  002b6000, 58258972, 7d1cdc43-e269-4f89-bb8a-38f39dc549db, 00000001, d3d11.pdb}
    {00007ffd4c6a0000,  0002b000, 584a7c7e, 5c82df99-0da0-4c46-a2b2-2abb82d6b66a, 00000001, bcrypt.pdb}
    {00007ffd502f0000,  00008000, 57899be7, 0d20863d-e06e-4534-afbb-d1fd490cd163, 00000001, nsi.pdb}
    {00007ffd4a720000,  00016000, 57899b3a, 7a8ed9bc-2117-4d2e-82ee-56ee905a9d57, 00000001, dhcpcsvc6.pdb}
    {00007ffd4a700000,  0001a000, 57899a88, 40180b08-6409-459d-a15b-c2b89a0ff3c7, 00000001, dhcpcsvc.pdb}
    {00007ffd4b650000,  0000c000, 57899b70, fee041d8-6367-4d13-b519-a2da7b433368, 00000001, hid.pdb}
    {00007ffd4d990000,  00429000, 578999d6, d0946c7c-68bb-48da-8d07-0ce599893af8, 00000001, setupapi.pdb}
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    {00007ffd4c7f0000,  001c9000, 5801a419, 3f7a1da4-7fde-4dc0-a914-1e2e8fafb231, 00000001, crypt32.pdb}
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    {00007ffd16ee0000,  0024f000, 5710d959, 209000de-8c21-4a8c-af2b-9f9e61dee6db, 00000001, D:\Stingray\3rd\stingray-lib-apex\windows\bin\vc14win64-PhysX_3.3\APEX_ClothingCHECKED_x64.dll.pdb}
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    {00007ffd171d0000,  000ca000, 5890e117, 2beb7662-2a74-40d2-bd41-5b9625ebd638, 00000001, D:\BuildAgent\work\a\git_work\build\engine\win64\bin\Dev\fbxsdk_pluginw64_dev.pdb}
    0x4062afea d:\buildagent\work\a\git_work\runtime\foundation\error\error.cpp(265): `anonymous namespace'::report_crash_internal
    0x4062a9a0 d:\buildagent\work\a\git_work\runtime\foundation\error\error.cpp(419): stingray::report_assert_failure
    0x406f47ab d:\buildagent\work\a\git_work\runtime\foundation\memory\page_allocator.cpp(54): stingray::PageAllocator::allocate_with_result
    0x4068d78e d:\buildagent\work\a\git_work\runtime\foundation\memory\temp_allocator.cpp(91): stingray::TempPool::new_page
    0x4068d032 d:\buildagent\work\a\git_work\runtime\foundation\memory\temp_allocator.cpp(63): stingray::TempPool::allocate
    0x4004a0dc d:\buildagent\work\a\git_work\runtime\foundation\memory\temp_allocator.inl(41): stingray::TempAllocatorFromPool::allocate_with_result
    0x40049f56 d:\buildagent\work\a\git_work\runtime\foundation\memory\temp_allocator.inl(58): stingray::TempAllocatorWithStackBuffer<256>::allocate_with_result
    0x40044242 d:\buildagent\work\a\git_work\runtime\foundation\collection\array.inl(167): stingray::Array::set_capacity
    0x406aaaf1 d:\buildagent\work\a\git_work\runtime\foundation\io\memory_output_buffer.cpp(29): stingray::MemoryOutputBuffer::flush
    0x4005e68b d:\buildagent\work\a\git_work\runtime\foundation\io\output_archive.inl(35): stingray::OutputArchive::write
    0x407824f7 d:\buildagent\work\a\git_work\runtime\scene_tree\scene_tree_serialization_binary.cpp(201): stingray::scene::serialize_geometry_data
    0x40782a68 d:\buildagent\work\a\git_work\runtime\scene_tree\scene_tree_serialization_binary.cpp(410): stingray::scene::serialize_geometry_data
    0x40782e16 d:\buildagent\work\a\git_work\runtime\scene_tree\scene_tree_serialization_binary.cpp(495): stingray::scene::serialize_scene_cache
    0x4078457d d:\buildagent\work\a\git_work\runtime\scene_tree\scene_tree_serialization_binary.cpp(538): stingray::scene::scene_tree_binary_write
    0x407672e8 d:\buildagent\work\a\git_work\runtime\scene_tree\scene_tree_serialization.cpp(893): stingray::scene::load
    0x405547db scene\scene_resource.cpp(47): stingray::scene_resource::load_scene_resource
    0x400c911d d:\buildagent\work\a\git_work\runtime\application\world\unit_resource.cpp(147): stingray::UnitResourceBuilder::build_unit_resource
    0x400cee7e d:\buildagent\work\a\git_work\runtime\application\world\unit_resource.cpp(784): stingray::unit_resource::compile
    0x40651716 d:\buildagent\work\a\git_work\runtime\foundation\resource\data_compiler.cpp(924): stingray::fbx_job_kernel
    0x40634bbf d:\buildagent\work\a\git_work\runtime\foundation\thread\thread_pool.cpp(78): stingray::ThreadPool::Internal::worker_thread_entry
Editor / General: Data compiler disconnected. Retrying compilation...

[ToddRogers-WPM]

[joshua.racz]

Could you attach the latest Stingray logs?  They should be located at C:\Users\<User Name>\AppData\Local\Autodesk\Stingray\Logs.  You should be able to attach them to your post.  It should be able to provide some more data about what is happening.

Thanks!

[ToddRogers-WPM]

Attached are the 3 from this morning...

[3dMastermind]

Hi.

Test the ports listed.

First open Stingray

in a windows command prompt; run:

telnet localhost 12010

Try the other ports also

You should get a flashing cursor and not: "Could not open connection to the host"

If telnet is not recognized, please enable it in your system> Google that.

[ToddRogers-WPM]

localhost 14032 could not open connection

[3dMastermind]

Read below...

[ToddRogers-WPM]

All my firewalls are disabled...

[3dMastermind]

We checked on a few machines on

14032.. it did function. (You should just get a blinking cursor)

1 Be certain that Stingray is open when testing 'telnet'

2 Speak to IT. Despite you turning off the firewall, the ports are not open.

I've seen this many times.

[ToddRogers-WPM]

Everything is AOK from the server as well. I'm going to try a smaller area with less detail to see if I continue getting this error. Stay tuned...

[ToddRogers-WPM · Accepted solution]

I guess it was just the complexity of the fbx file I was using before. I used a smaller area with less detail and it came in fine.  Thanks for all the help guys.