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Surface laptop 2 Huge delay when drawing quick lines using Windows Store app

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Anonymous
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Surface laptop 2 Huge delay when drawing quick lines using Windows Store app

Hello! So my problem is that when I use the touch screen of my SL2 to draw lines really quickly like when hatching, the response is not instant to say the least so the whole line appears after a while (50ms approximately) and it makes the app almost unusable for me. Everything is okay with the touchscreen itself because even in the desktop version of the app everything works correctly. I can't use it however because of the glitchy zooming with a touch screen. Has anyone experienced the same problem?

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david.lau
in reply to: Anonymous

Thanks for the feedback.  I have some reports of stability issues (crashes) as well.

 

At this time, I would on the fly disable/reenable touch on the device.  No reboot is required and use the 'desktop' version of SketchBook.

 

https://support.microsoft.com/en-us/windows/enable-and-disable-your-touchscreen-in-windows-10-b774e2...



David Lau
Message 3 of 3
Anonymous
in reply to: david.lau

Didn't solve the problem unfortunately. The thing is that it works smooth when tap the screen then wait for a while and continue drawing the line. So it's kind of like "first touch delay".

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