Sketchbook freezes within 5 minutes of doodling every time

[Anonymous]

Sketchbook freezes within 2 minutes of doodling every time.
- A fresh single-layer Sketchbook default sized canvas to doodle on.

- Windows 10, Huion Kamvas 24 Pro, Sketchbook v8.7.1 2019 11 12 13 11 (Build 4afe8bafe3)

- Task Manager At Freeze: 3% CPU & 7.5/32GB RAM, w/Sketchbook only using 200 MB RAM.
- Reinstall and rebooting did not fix
- Can't find any temp folder like C:\Users\Fae\AppData\Local\Packages\*Autodesk*

- Will stay open if I launch it but don't do anything.

I actually haven't been able to get Sketchbook to work all year. Please help point me to some troubleshooting documentation? Thank you!

[david.lau]

I would try to reset SketchBook to default + Reset the Huion to default.

Delete the 8.0 folder here:  

http://help.autodesk.com/view/SKETPRO/ENU/?guid=SKETPRO_Help_sb_basics_back_files_settings_html

Then Reset Huion.  At this time, we don't support Huion Tablets.

http://help.autodesk.com/view/SKETPRO/ENU/?guid=SKETPRO_Help_sb_basics_tools_can_use_sketchbook_html

[david.lau]

I would reset SketchBook and reset the Huion Settings.

https://knowledge.autodesk.com/support/sketchbook-products/learn-explore/caas/CloudHelp/cloudhelp/EN...

At this time, we don't support Huion  but you can try this:

https://www.deviantart.com/huion/journal/Huion-Driver-Setting-Tips-for-Windows-Users-531728963