Sketchbook Extras not opening/Brushes not downloading

Anonymous

Sketchbook Extras not opening/Brushes not downloading

Anonymous
Not applicable

Apparently, every time I try and open Sketchbook extras, it just shows that my internet connection isn't working and that the preview is not possible. It doesn't even work when I change to a stronger network. 
I tried using the Autodesk site to download these brushes, but it shows that the link may be written wrong. And again doesn't show the brush I want to download.

My OS is windows 10 and Sketchbook version 8.7.1

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david.lau
Community Manager
Community Manager
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Anonymous
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Thanks, it helped.
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