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Sketchbook application error.

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Anonymous
834 Views, 1 Reply
‎05-19-2019 11:09 AM
‎05-19-2019 11:09 AM

Sketchbook application error.

I really enjoy using Sketchbook app on my smartphone and I was delighted to see that it went free for PC, however after installing it and trying to open it all I was greeted by was this error message:

 

Error screencap.jpg

 

Maybe someone recognized Windows 7 background and that's what I'm currently using. Does Sketchbook still support Win 7 (64-bit), or could problem be something entirely different?

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david.lau
Community Manager
in reply to: Anonymous
‎05-21-2019 09:01 AM
‎05-21-2019 09:01 AM

This is a very difficult error to troubleshoot.  I would follow the steps noted here:

 

https://www.drivereasy.com/knowledge/how-to-fix-the-application-is-unable-to-start-correctly-0xc0000...

 

I think the EASIEST step is to run a Windows update a couple of times.  i.e. Run Windows update, reboot, and re-run Windows Update, reboot.

 

Then focus on .NET issues.  A Windows update should update .NET as well.



David Lau
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