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SketchBook_8.6.0.0_Win64.exe won't start

4 REPLIES 4
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Message 1 of 5
Anonymous
404 Views, 4 Replies

SketchBook_8.6.0.0_Win64.exe won't start

Hello!

I Got the latest Windows 10 64-bit update on my desktop, however the installer won't start.

Smartscreen will notifiy me of the risk of opening, and after it get the message to look for the right version of the app to download.

 

With admin privileges, it tells me that the installer couldn't be found in the exact folder address i opened it from.

 

What can i do?

Also the installer has only 1kb size once on my pc, is that right?

4 REPLIES 4
Message 2 of 5
david.lau
in reply to: Anonymous

Can you re-download it from here:

 

www.sketchbook.com/thankyou



David Lau
Message 3 of 5
david.lau
in reply to: david.lau

I noticed that the URL to download SketchBook at www.sketchbook.com/thankyou is downloading an incorrect file.  Try the one below:

 

https://myshare.autodesk.com/:u:/g/personal/david_lau_autodesk_com/EQ2vV5Xo26dDvrfcM5aK04EBj7dB2ajFr...

 

The file is about 89-90 MB in size.



David Lau
Message 4 of 5
david.lau
in reply to: david.lau

We just fixed the downloads for Mac and Windows.

 

www.sketchbook.com/thankyou should work now.



David Lau
Message 5 of 5
Anonymous
in reply to: david.lau

thank you everyone, it works!|

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