iCloud file between iOS devices

[Anonymous]

Hi,

When I save a project choosing iCloud store on my iPhone I suppose When I open iPad version of Sketchbook should be visible but this isn’t happening. Why is that?

[david.lau · Accepted solution]

Log out of the iCloud and log back in.  Sometimes, it take a bit of time to sync file previews.  I would do a test with smaller files.

[Anonymous]

Thanks it works!

[Anonymous]

I strongly recommend not doing the suggested fix above!

I just tried this myself and it made me lose 95% of my saves. I moved my local iPad Pro saves to iCloud, but didn't see them show up on my Mac. Then I saw this topic so I logged out and back into my iCloud account. Unfortunately, when I open Sketchbook Pro on my iPad Pro again, they are all gone. It apparently synced the other way around, instead of updating the empty folder on my Mac to show the newly transferred saves, it just emptied my iPad iCloud folder.

Big bug, and stupid of me to trust your service enough by transferring 100 files at once. Is there any way I can recover those lost files? They are not in my Trash folder, of course.

[Anonymous]

Thank you! This absolutely worked for me. After closing Sketchbook Pro on my iPad Pro then logging in and out of iCloud, my work immediately started downloading and all my work was recovered after opening the app again.

[Anonymous]

How do i log out of my account?