Huge delay before lines lines appear when using touchscreen on a windows tablet

Huge delay before lines lines appear when using touchscreen on a windows tablet

Anonymous
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Huge delay before lines lines appear when using touchscreen on a windows tablet

Anonymous
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Hi! I'm a Surface Laptop 2 user and I ran into a problem with the Windows Store version of Sketchbook. When using fingers only to draw the result on the screen appears with a more than noticeable delay. To be more specific, when you draw something really fast (like when hatching or sketching) lines don't appear gradually as you go but all at once in 50-100ms. If you tap the screen then wait for a moment everything works very smoothly without any delay whatsoever. It also works as it should when you pinch two fingers to Zoom the sheet then take one finger off the screen and start drawing with it while keeping another finger on the screen. No issues like that in a desktop version of the app but the Windows Store one seems to be more optimized so I really want to stick with it.  I attached a video to show you what am I talking about.

 

https://drive.google.com/file/d/1YtXtMVONQX1YUhcmCGQp8T96DQQY3BQo/view?usp=sharing 

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david.lau
Community Manager
Community Manager

Thanks for reporting the issue.   Although not ideal, I would use the desktop version and disable touch on the fly.  This means that you can turn on/off Touch when using the app.

 

https://support.microsoft.com/en-us/windows/enable-and-disable-your-touchscreen-in-windows-10-b774e2...

 

You will use the space bar for SketchBook but you will have more tools because it is the desktop version.



David Lau
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