HELP

[Anonymous]

I finished a drawing on my iPhone and when I went to save, it started loading and my phone turned off due to low battery. Now when I go back it shows the finished piece and the 19 layers but when I tap on it it shows it unfinished with only 15 layers.

[david.lau]

I am sorry to tell you that you may have lost some of your progress.

For iOS, the best method is to use the iCloud:

https://www.sketchbook.com/help/knowledge-base/how-save-your-work/
https://www.sketchbook.com/help/knowledge-base/use-icloud/

IMPORTANT: To save a copy or version a file so you don't lose progress on the Mobile platform:

a. Start Sketch
b. Go to Gallery and start a new Sketch, It will ask you to save the file.
c. Go to the Gallery and start a new Sketch again and it will ask you to save the file.
d. Open the first Sketch and work on it.
e. Go to Gallery and start new sketch and choose the "Save as a Copy" option.