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Cant open preferences to reset Sketchbook

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Message 1 of 2
Anonymous
168 Views, 1 Reply

Cant open preferences to reset Sketchbook

I can't open Preferences to do things like change my canvas size! I have already uninstalled and reinstalled the app multiple times but nothing has changed. I have been to preferences before so it not like I just don't know how to get there but the app physically won't let me get to the tab. I have no clue what to do!!!!!!!!

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david.lau
in reply to: Anonymous

Please rename the 8.0 folder noted here:

 

Mac: /Users/*your-user-name*/Library/Application Support/Autodesk/SketchBook

Win: C:\Users\YOUR-USERNAME\AppData\Roaming\Autodesk\SketchBook

 

When you re-launch SketchBook, a new 8.0 folder will be created and you can hopefully set your preferences via  SketchBook > Preferences (MAC) or Edit > Preferences (WIN)

 

https://help.autodesk.com/view/SKETPRO/ENU/?guid=SKETPRO_Help_sb_basics_back_files_settings_html

 

 



David Lau

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