Can't use the selection properly on Sketchbook 4 iOS and CSR ignores the Ticket

Can't use the selection properly on Sketchbook 4 iOS and CSR ignores the Ticket

Anonymous
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Can't use the selection properly on Sketchbook 4 iOS and CSR ignores the Ticket

Anonymous
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Since last major update (3.X to 4.X) on mobile it's impossible to do anything with selections; I can't move, transform nor do anything with selections since the options to confirm or delete the selection are not present anymore like in previous updates.

 

photo_2017-12-21_13-53-34.jpg

 

I've tried to reset the app as suggested on a Support Ticket I've sent; also double-checked this: https://www.sketchbook.com/help/knowledge-base/selection-tools/#making-a-selection-for-handheld-devi... to see if I was wrong in some way but I've tried several times this:

Captura2.PNG

 

 

 

It's a rule that you people at Autodesk ignore tickets and situations like this one? : Captura3.PNG

 

 

Today it's another day without coherent answer; I've tried all the suggestions he gave on a single post; but nothing. I need to bring you guys to BBB or to write at Consumer Reports about this kind of Support for a paid set of options (Since selection and everything it's paid) or what should I do?

 

 

 

 

 

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Anonymous
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Is this getting ignored completely? 

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